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Latest news

25 April 2024

Improving the Bus and Coach Passenger Experience Through Conversational Channels

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25 April 2024

What Is Compliance And Why Does It Matter In Multichannel Communication?

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03 April 2024

Saudi Minister of Communications and Information Technology visits Unifonic’s new headquarters in Riyadh

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13 March 2024

Why Customer Experience is the Key to Banking Success

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All resources

Elevating Your e-commerce Game With WhatsApp’s Rich Media Tools

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Multi-channel Communication in Finance - Balancing Benefits & Challenges

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AI in Customer Service: More Than Just Chatbots

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4 Features of the WhatApp Business Platform That Help Increase Sales

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The Future of the WhatsApp Business Platform

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The WhatsApp for Business Platform and GDPR

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The Ethics of Chatbots - Considerations For Business

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How to Design an Effective IVR System

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Using AI and NLP in IVR systems to improve the customer experience

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