Transform every AI powered interaction into meaningful impact
Reduce Average Handling Time
Reduce Chat Abandonment
Increase Marketing Productivity
Improve Click-Though Rates
Features
Agentic AI Studio
Transform AI from a risk into a strategic advantage. The Agentic AI Studio is your enterprise command hub—giving you full control over the AI lifecycle from one place. Set global guardrails, manage AI Profiles, and attach trusted knowledge sources to ensure every AI interaction is accurate, compliant, and on-brand.
AI Agents
Agentic AI in Unifonic empowers businesses with multi-autonomous, goal-driven virtual agents that interact with eachother, can understand context, take action, and complete tasks across channels — from answering customer inquiries to triggering workflows and following up automatically. It combines intelligence, reasoning, and automation to deliver truly self-operating customer engagement.
Agent Co-Pilot
Resolve issues faster & stay confident in every response. Agent Co-pilot is your real-time assistant, empowering you to deliver exceptional support by instantly surfacing trusted answers and summarizing customer history—so you step into every interaction fully informed.
Content Creator
Create localized, high-performing messaging fast. Content Creator is your AI-powered writer—designed to fit your tone, language, and audience. Generate smart, personalized SMS and WhatsApp content in seconds, with built-in Arabic-English translation, tone selection, and emoji guidance.
Agentic Marketing Recommender
Reach the right customer, at the right time, with the right message—automatically. Marketing Recommender is your AI-powered campaign strategist, analyzing customer behavior to suggest the best product, offer, channel, and timing.
Why Agentic Studio?
We leverage our 19 years of CX experience combined with inference technology and local hosting delivered by Groq in partnership with HUMAIN to deliver:
- Purpose-built Agentic AI that is cutting edge, and high performing.
- Hyper-localized, Arabic-first & diverse models for cultural and linguistic accuracy.
- Enterprise-grade data sovereignty, governance and regulatory compliance.
- Seamless integration across the customer journey & CX functions.
- Continuous innovation, faster model deployment and optimized performance.

