Skip to content
    Language Switcher en
    Page 143606252193 Customer Solutions For Healthcare Businesses | Unifonic//https://www.unifonic.com/en/solutions/healthcare
    Log in Book a demo

    Transform the healthcare experience

    Build patient-centered relationships and streamline communication from first appointment to post-op care.

    Get in touch
    healthcare_visual-1

    World-class speed, quality and reliability

    95%
    Global coverage
    25B+
    Messages sent
    160M+
    Recipients
    5000+
    Customers

    Use cases

    Boost new patient appointments with virtual triage

    Empower patients to quickly book appointments and receive autonomous symptom checks through a user-friendly chatbot. Learn More

    24/7 multi-language support

    Provide always-on support to patients in their preferred language with our AI-powered chatbot to answer appointment, prescription, and follow-up queries. Learn More

    Automate post-care

    Streamline post-treatment experiences by automatically delivering digital prescriptions, guidelines, and test results, ensuring a seamless patient journey. Learn More

    Features

    Self-serve chatbot

    Automating customer support on their preferred channel and language improves the overall experience and reduces the load on agents by up to 20 times.

    Live chat

    Personalized healthcare support is essential and the bot to live agent handover is seamless. Agents can provide customized support to each patient with a central view of conversations across channels.

    Omnichannel messaging

    Connect with, and share important medical information or updates with your patients. With easy to use tools, such as Multichannel Campaigns and Flow Studio, and access to multiple channels such as WhatsApp, Messenger, SMS, email, push and voice messaging, you can connect with your patients on their preferred channel.

    Built for 
    your function

    Marketing

    Advertise self-serve channels, for medical FAQ’s over social and digital channels, with click to WhatsApp for immediate engagement.I

    Learn more
    healthcare_marketing_visual (2)

    IT & Operations

    Lower no-shows, increase transparency and flexibility with automated booking confirmations & reminders with the ability to reschedule, modify or cancel appointments.

    Learn more
    heathcare_operations_visual

    Customer Service

    Increase patient retention & loyalty with follow-up appointment and prescription refill alerts, post-treatment surveys and follow-ups.

    Learn more
    healthcare_CS (1)

    Get started with Unifonic today

    Get in touch