Create better shopping experiences
Make buying easy by connecting touchpoints with personalized digital conversations.
World-class speed, quality and reliability
Say goodbye to cart abandonment
Make shopping better
Boost your campaign ROI
Click from your social media ads directly to Messenger
How Unifonic helped Bazil
Learn how Bazil was able to increase their ROI whilst improving support efficiency with Unifonic.
of customer inquiries resolved
reduction in abandoned carts
Lower acquisition costs and nurture leads to sales by clicking to Whatsapp from online, social or traditional in-store ads. Reactivate dormant shoppers by providing loyalty point reminders, or recommendations based on previous purchases.
IT & Operations
Increase customer confidence by keeping online buyers up-to-date with purchase and delivery confirmations and alerts, including e-receipts.
Improve your response time by answering general inquiries on demand, such as returns and refund policies, store locations, and more. Confirm returns and issue credit notes over WhatsApp.
Hand over to a human agent for complex queries and increase CSAT scores by issuing surveys over customers' preferred channels.