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Create better shopping experiences

Make buying easy by connecting touchpoints with personalized digital conversations.

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World-class speed, quality and reliability

Revenue Increased
reduction in support

Use cases

Say goodbye to cart abandonment

Brands lose millions of dollars due to high cart abandonment rates. Increase order fulfillment by sending timely and personalized messages to your customers on their preferred channels, such as WhatsApp, social media, and SMS. Learn More

Make shopping better

Empower customers to shop on their preferred channels, making buying flexible and fun. Provide round-the-clock support with self-service chatbots, delivery status updates, and purchase confirmations. Learn More

Boost your campaign ROI

Streamline customer conversion by personalizing interactions and showcasing preferred products at scale across all channels. Learn More

Click from your social media ads directly to Messenger

Turn your customers' attention into sales on the channel they prefer. Learn More

How Unifonic helped Bazil


Learn how Bazil was able to increase their ROI whilst improving support efficiency with Unifonic.

Discover their story

increased ROI


of customer inquiries resolved


reduction in abandoned carts


support efficiency

Built for 
your function


Lower acquisition costs and nurture leads to sales by clicking to Whatsapp from online, social or traditional in-store ads. Reactivate dormant shoppers by providing loyalty point reminders, or recommendations based on previous purchases.

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IT & Operations

Increase customer confidence by keeping online buyers up-to-date with purchase and delivery confirmations and alerts, including e-receipts.

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Customer Service

Improve your response time by answering general inquiries on demand, such as returns and refund policies, store locations, and more. Confirm returns and issue credit notes over WhatsApp.

Hand over to a human agent for complex queries and increase CSAT scores by issuing surveys over customers' preferred channels.

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Get started with Unifonic today

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