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Personalize travel.
Predict engagement.
Inspire journeys.

Unifonic is a top-tier AI-native customer experience platform for travel and tourism in the Middle East. Personalize journeys with a coordinated network of specialized AI travel agents powered by multi-agent intelligence.

Book a demo

See what our AI orchestration platform offers

Create unforgettable first impressions

From the first search, deliver personalized routes, fares, and experiences tailored to preferences, history, and real-time availability.

 

Support dream journeys

Give travelers the confidence to click ‘confirm’

Remove uncertainty with transparent pricing, real-time ticketing, and support for booking modifications and instant rebooking within the chat.

 

Automate bookings

Provide instant travel coordination

Send real-time updates, delay alerts, and contextual assistance through the entire journey, ensuring seamless itinerary management without added effort.

Be there in real time

Turn one trip into the next

Re-engage guests with personalized follow-ups, loyalty recognition, and thoughtful rebooking prompts to turn great trips into lasting relationships.

Welcome them back

Peak-season ready performance

53%
Subscriber growth
41x
More engagement
81%
Increase in repeat visits
3x
Agent productivity

Your AI-powered travel assistant

Knows your customers by heart

Specialized AI travel agents remember favorite seats, languages, past journeys, and loyalty milestones, adding genuine familiarity to every interaction.

Stays with them throughout

Coordinated AI network offers updates, reassurance, and thoughtful suggestions from the first search to the moment they return home.

Picks up exactly where they left off

Carries context across conversations and channels through multi-agent intelligence, so each exchange feels continuous and effortless.

Gives your team a break

 Manages the background requests at any hour, giving teams the freedom to create memorable human moments. 

Efficiency in. Downtime out.

Travel providers and transport operators in Saudi Arabia and the Middle East are adopting messaging-first conversational experiences. Unifonic’s agentic AI listens, understands, and guides each traveler forward, turning long processes into easy exchanges

See what’s possible
Travel - Efficiency in. Downtime out
100+
Native integrations
67%
Travelers use chatbots for planning
24/7
Agentic AI support
40%
Projected industry growth

For teams working in

Industries Icons_Transport & mobility

Transport & mobility

Support bus, rail, ferry, and aviation operators with an AI orchestration platform for real-time ticketing, disruption management, and traveler communications.

Industries Icons_Hospitality & leisure

Hospitality & leisure

Manage automated check-ins, itineraries, upgrades, and post-stay engagement with conversational AI built to handle high-volume traveler support.

Industries Icons_Travel agencies

Travel agencies

Automate complex travel workflows, such as discovery, booking modifications, and instant rebooking, across digital and messaging channels.

Industries Icons_Destinations & attractions-

Destinations & attractions

Engage visitors before, during, and after their visit with location-aware guidance, ticketing, and contextual recommendations.

Industries Icons_Guided tours & experiences-

Guided tours & experiences

Enable tour operators and activity providers to manage bookings, guided experiences, live updates, and personalized recommendations.

Industries Icons_Cultural & destination experiences

Cultural & destination experiences

Assist museums, theme parks, and attractions in creating immersive experiences, timed ticketing, contextual guidance, and visitor engagement.

Trusted by travel partners

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Performance in the GCC

100%

Sovereign AI compliance in KSA & UAE

95%

Saudi Arabic dialect accuracy

5+

Channels connected

54%

CSAT improvement