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Page 212787664193 Unifonic | Agentic Solutions for the Automotive Industry//https://www.unifonic.com/en/industries/automotive
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Engage GCC customers 
at every mile

Our AI-native CX Platform and Agentic Studio manage the entire car buyer journey from the first click to a booked showroom visit. Connect discovery, purchase, financing, after-sales, and upgrades.

Take a test drive

Trusted by large car dealerships

german
syara
dubizzle
universal
motory
hussain

Predict. Automate. Engage. 

Unlike basic chatbots, Unifonic’s specialist AI Automotive agents: 

  •  Identify high-intent buyers before competitors do 
  •  Qualify leads and schedule test-drives 
  •  Handle high-volume requests reliably by automating car service bookings, trade-in timing, and warranty status 
  •  Route complex cases instantly to the right advisor 
  •  Manage touchpoints across digital, social, messaging, and telecom channels in the GCC 
  •  Communicate with high Arabic dialect accuracy 
Make this happen for us
Automotive_Predict. Automate. Engage

Traditional automotive journeys 

 Fragment experiences 

 Conversations lose context when customers switch channels, reducing conversion rates and frustrating buyers at critical decision points. 

 Slow down decisions 

 Multi-step frameworks delay purchasing decisions, causing buyers to drop off before reaching the financing or checkout stage. 

 Miss
revenue potential 

 Without automated alerts to prompt actions at the right time, upgrades, renewals, and buyers can go unnoticed. 

 Add operational inefficiencies 

 Teams spend time on routine inquiries instead of high-value conversations, slowing output across dealership operations. 

See what AI agents can do for automotive 

Match buyers to cars they’ll love

Book more test drives with intelligent recommendations. Qualify budgets and preferences, and automatically compare features and live inventory.

Simplify vehicle discovery

Close the deal without back-and-forth

Lock in more deposits with automated pre-qualifications, transparent calculations, and verified transactions.

Seal the deal

Increase lifetime value with timely alerts

Win repeat business and reduce no-shows with proactive reminders. Schedule test drives automatically and personalize upsells based on timing and behavior.

Drive return visits

Turn every buyer into a lifetime customer

Keep drivers connected. Prepare for their next upgrade with sentiment analysis, vehicle valuations, post-service engagement, and trade-in prompts.

Build lifetime drivers
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How Motory automated lead follow-up across 70+ dealerships

Automotive - Motory

Motory, Saudi Arabia's leading auto marketplace, replaced manual call-center processes with WhatsApp chatbots. By automatically following up on leads across 70+ car dealerships, Motory dramatically improved response rates and reduced manual effort. 

70+
Dealers integrated
100%
Lead follow-up automated
Fast
Customer engagement
Lower
Costs & Agent workload
Make this happen for us Read the case study
Automotive - Motory

 Your digital automotive assistant offers  

Industries Icons_Active decision-making

 Active decision-making 

 Instantly route car buyers, service requests, and financing inquiries to the right agent or human advisor. 

Industries Icons_Multi-agent -coordination

 Multi-agent coordination 

 Specialized automotive agents coordinate across sales, financing, and after-sales workflows in complete sync. 

Industries Icons_Full-lifecycle -automation

 Full-lifecycle automation 

 Automate personalized touchpoints across the full car ownership lifecycle to maximize loyalty and lifetime value. 

Industries Icons_Context-aware- personalization

 Context-aware personalization 

 Culturally informed, emotionally intelligent, with native-level Saudi Arabic dialect accuracy for GCC dealerships. 

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 Cross-channel conversations 

 Unified engagement across WhatsApp, SMS, and telecom channels, without losing context between touchpoints. 

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 Fraud-aware systems 

 Built-in fraud detection for transactions, without adding friction to legitimate purchases or financing applications. 

AI-native performance, built for automotive

95%
Saudi Arabic dialect accuracy
25+
Years of conversational AI R&D
20+
Years of automotive regulatory expertise
1B+
GCC interactions fueling smarter models