Overcoming Enormous Challenges - 2020 uStars

2020 threw challenges at us that we couldn’t have imagined twelve months ago. Almost overnight, Covid-19 threw the plans of just about every organization out of the window. This included many of our sales leads and prospects. Shrinking order books and growing uncertainty made many enterprises cautious about new investments and initiatives. ...

WhatsApp Privacy Update - What’s the Story?

Anyone who subscribes to any app or online service will receive emails or notifications from time to time saying that terms and conditions have been updated. How many of us bother to read these new terms, or even know what the old terms were that are being changed? Rightly or wrongly, most people are happy to check the box or simply carry on using the service. They trust that no commercial organization would be misguided enough to take risks with customer data or privacy....

Welcome to The Power of Integrated, Cloud-based Engagement

Today, Almost Any Business Can Engage Customers Across Multiple Channels. So Why Aren’t They? Your customers love to chat with each other through voice, SMS, social media and messaging apps. Yet when they need to communicate with your business, what happens? Suddenly it’s back to frustrating delays in a call center queue or waiting for a reply to an email or online query. It doesn’t have to be like this....

How to Implement Omnichannel Notifications

Why omnichannel notifications are good for business What makes them hard to manage How to make it all simple...

The Evolution of unifonic’s Products

unifonic has a mission to streamline effective communications between businesses and their customers through a list of outstanding products. But do you know our story of innovation to move from simple text messaging to cloud communication platform? Let’s go on a quick journey over the past 14 years....

Mrsool acquired products and services from unifonic

To help to engage inactive customers and in attracting new customers to its services...

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