Bringing You the WhatsApp API Promise
Put your customers first by building on the go customer engagement solutions
to increase your customer support efficiency with less agent handling time .
17x
Boost Notification Open Rate by
17 Times
91%
91% Resolution Rate for Customer
Queries
75%
75% Decrease in Order Processing
Time
WhatsApp Business API
Engage with your customers in an innovative manner by interacting in a more personalized
conversation using their most valued messaging app. Share multimedia, provide virtual
assistance and create brand awareness all through a single WhatsApp API.

Empower Customer Journey through Personalized
WhatsApp Communication
Handle all your customer interactions in a simple, secure and reliable manner!

Better Engagement
Provide more rich customer experiences by sending multimedia, QR codes or attachments for more natural customer engagement solutions.

Analytics and Insights
Get comprehensive reports and insights of your WhatsApp communication regarding the delivery of messages and customer interaction.

Secure Communication
The communications between the customer and business are highly secured with end-to-end encryption.

Enhanced Customer Acquisition
WhatsApp with a business account accompanied by a blue verification tick can increase customer’s trust and brand loyalty.

Earning Customer Loyalty
WhatsApp with a business account accompanied by a blue verification tick can increase customer’s trust and brand loyalty.

Rapid Feedback
WhatsApp allows speedy query resolution with 3x faster response resulting in enhanced customer satisfaction.
Increase Customer Service Efficiency through WhatsApp Business API
-
Notifications
Business initiated, templated messages that
can be sent any time. -
Customer Care
Engage in customer initiated conversations to
resolve all their concerns.

Automated Templates

Timely Responses to Customer Inquiries

Account and Transaction Updates

Instant Response with Chatbots

Media Enabled Conversations

Decrease Cost and Load Time

Get Customer Inquiries Resolved 2x Faster with WhatsApp Chatbots
Use our WhatsApp business API to provide customer support through virtual
assistance and instant notifications.
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Provide Instant Customer
Support with IVR to
WhatsApp Deflection
Don’t leave your customers hanging in call queues instead move their conversation to WhatsApp for seamless customer experience.
Allow your customers to directly connect with your live agents and chatbots on WhatsApp with unifonic’s IVR deflection feature.
Learn More
Less Customer Wait Time

Chatbot Automation

No Extra App Downloads

Save on Cost and Agent Handling Time

Experience the Potential of WhatsApp Use Cases

Customer Support

Multimedia Messages

Notifications & Updates

Reminders

Verification & Authentication

Chatbots
Let Us Answer Your Questions!
Talk to experts for customized solutions now.