Bringing You the WhatsApp API Promise

Put your customers first by building on the go customer engagement solutions
to increase your customer support efficiency with less agent handling time .

17x

Boost Notification Open Rate by
17 Times

91%

91% Resolution Rate for Customer
Queries

75%

75% Decrease in Order Processing
Time

WhatsApp Business API

Engage with your customers in an innovative manner by interacting in a more personalized
conversation using their most valued messaging app. Share multimedia, provide virtual
assistance and create brand awareness all through a single WhatsApp API.

WhatsApp Business API

Empower Customer Journey through Personalized
WhatsApp Communication

Handle all your customer interactions in a simple, secure and reliable manner!
Better Engagement

Better Engagement

Provide more rich customer experiences by sending multimedia, QR codes or attachments for more natural customer engagement solutions.

Analytics and Insights

Analytics and Insights

Get comprehensive reports and insights of your WhatsApp communication regarding the delivery of messages and customer interaction.

Secure Communication

Secure Communication

The communications between the customer and business are highly secured with end-to-end encryption.

Enhanced Customer Acquisition

Enhanced Customer Acquisition

WhatsApp with a business account accompanied by a blue verification tick can increase customer’s trust and brand loyalty.

Earning Customer Loyalty

Earning Customer Loyalty

WhatsApp with a business account accompanied by a blue verification tick can increase customer’s trust and brand loyalty.

Rapid Feedback

Rapid Feedback

WhatsApp allows speedy query resolution with 3x faster response resulting in enhanced customer satisfaction.

Increase Customer Service Efficiency through WhatsApp Business API

Automated Templates

Automated Templates

Timely Responses to Customer Inquiries

Timely Responses to Customer Inquiries

Account and Transaction Updates

Account and Transaction Updates

Instant Response with Chatbots

Instant Response with Chatbots

Media Enabled Conversations

Media Enabled Conversations

Decrease Cost and Load Time

Decrease Cost and Load Time

Get Customer Inquiries Resolved 2x Faster with WhatsApp Chatbots

Use our WhatsApp business API to provide customer support through virtual
assistance and instant notifications.

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Customer

Provide Instant Customer
Support with IVR to
WhatsApp Deflection

Don’t leave your customers hanging in call queues instead move their conversation to WhatsApp for seamless customer experience.

Allow your customers to directly connect with your live agents and chatbots on WhatsApp with unifonic’s IVR deflection feature.

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Less Customer Wait Time

Less Customer Wait Time

Chatbot Automation

Chatbot Automation

No Extra App Downloads

No Extra App Downloads

Save on Cost and Agent Handling Time

Save on Cost and Agent Handling Time

Experience the Potential of WhatsApp Use Cases

Customer Support

Customer Support

Multimedia Messages

Multimedia Messages

Notifications & Updates

Notifications & Updates

Reminders

Reminders

Verification & Authentication

Verification & Authentication

Chatbots

Chatbots

Let Us Answer Your Questions!

Talk to experts for customized solutions now.