Transform how your organization engages

Faster, when time is of the essence

By delivering an automated voice message, you can cut through the clutter and guarantee that essential information and time-sensitive notifications are not ignored. Reduce the time and expense of making a live call, allowing call center representatives to focus on more complicated requests.

Robust and scalable

Collecting client feedback or ensuring essential information has been received may be rapid and convenient with automated voice messaging. It has the ability to reach thousands of people at once and guarantee delivery to all, independent of phone type, make, model, form factor, or location.

Safeguard customer anonymity

Secure voice conversations protect your consumers and your business from security risks while ensuring customer loyalty by guaranteeing their privacy. Use number masking to anonymized personal information while connecting calls without revealing phone numbers to either side

Reduced call wait times

When inbound call volumes are high, provide self-service by managing consumer requests over an automated voice call. Ensure that no calls are dropped, improve call center efficiency, and enhance customer satisfaction.

A local voice

Add a reliable and local Voice option to your communication mix while bolstering your customer relationship with a local voice, multi-lingual support, and Saudi numbers.

More choices, better engagement

Discover how voice communication may be used to foster connections and increase security

Our Programmable Voice API brings powerful cloud-based automated voice communications to your organization.
There’s no need to change existing systems write code or make up-front investments.

Notification

Send voice notifications to individuals or thousands in minutes.

Response Collection

Use IVR to automatically collect valuable customer feedback instantaneously.

Number Masking

Protect customer and service agent privacy with number masking.

Authentication

Add extra security to customer accounts while improving your customer experience.

Inbound Call Handling

Reduce wait times by allowing customers to self-serve.

Features

Programmable Voice API’s

Easily add ready-made voice automation capabilities. Send voice messages directly from your existing business systems.

Outbound IVR

Use UniXml to build an Interactive Voice Response workflow and collect responses.

Call Deflection

IVR allows customers to quickly switch to your Call Centre or to ChatApps including WhatsApp, Facebook Messenger and Twitter Messenger.

Pre-recorded Audio Files

Create and send a targeted voice message using a pre-recorded audio file to one or multiple recipients.

Text-to-speech

Type a message and instantly convert it to voice with support to multiple languages.

Two Factor Authentication

Send an OTP as a voice call or allow OTPs delivered by other apps to be keyed by a recipient.

How does it work?

Efficient and Easy

unifonic Programmable Voice is a cloud-based solution with pre-built tools and extensible voice APIs. It's easy to set up and integrate with your existing customer contact management and communication systems, while being scalable.

Simplify and accelerate deployment

APIs and ready made tools provide all the functionality you need.Hosted and regulated in KSA.Transaction based billing means no up-front investment.24/7 local market, local language technical support.Direct connection to local phone operators with automated failover.

Get started with Unifonic today

Let's talk

Programmable Voice
Fueling Your Digital
Transformation

Transform how your organization engages

Faster, when time is of the essence

Robust and scalable

Safeguard customer anonymity

Reduced call wait times

A local voice

More choices, better engagement

Discover how voice communication may be used to foster connections and increase security

Notification

Response Collection

Number Masking

Authentication

Inbound Call Handling

Features

Programmable Voice API’s

Outbound IVR

Call Deflection

Pre-recorded Audio Files

Text-to-speech

Two Factor Authentication

How does it work?

Efficient and Easy

Simplify and accelerate deployment

Get started with Unifonic today

Give Us a Call

Social Accounts

Programmable Voice Fueling Your Digital Transformation

Transform how your organization engages

Faster, when time is of the essence

Robust and scalable

Safeguard customer anonymity

Reduced call wait times

A local voice

More choices, better engagement

Discover how voice communication may be used to foster connections and increase security

Notification

Response Collection

Number Masking

Authentication

Inbound Call Handling

Features

Programmable Voice API’s

Outbound IVR

Call Deflection

Pre-recorded Audio Files

Text-to-speech

Two Factor Authentication

How does it work?

Efficient and Easy

Simplify and accelerate deployment

Get started with Unifonic today

Give Us a Call

Social Accounts

Programmable Voice
Fueling Your Digital
Transformation