Enable seamless customer journeys
Authenticate and notify with sequential or trigger-based workflows and automate tasks from auto-replies to sophisticated customer journeys with our customer support software.
Delight customers every step of the way
Help your customers on any of their preferred channels with chatbots or customer service agents via text or voice message. Our solution is also equipped with multiple language support.
Automate common customer needs
Answer common questions, schedule appointments, or even automatically provide links and resources to your customer, and more, from one platform seamlessly with our support software.
Track and manage interactions easily
Measure the performance of your team - from agent activity to wait times, our solution enables your call center and customer service team to better delight your customers.
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Use Cases
Always-on support
Build a chatbot with our customer support solution to ensure that your customer's needs are being met every step of the way.
Notifications and alerts
Ensure your customer gets time-sensitive and important information such as security and transaction alerts.
Interactive Voice Response calls
Utilise IVR to reduce call waiting times and cut operating costs while improving customer satisfaction.
Foster proactive engagement
Streamline operations by proactively sending confirmations, alerts and more. Reduce inbound calls with automated notifications.