The easy-to-use AI powered marketing platform


Conversations In Action
Acquire Leads with Ads that click to chat
Initiate conversations and collect first party data, when users engage with ads
Manage leads across the journey
Drive conversion through personalized & behavior-based omnichannel messages
Automate interactions for faster lead closure
Leverage AI powered chatbots to manage interactions with the ability to handover to sales agents
Retarget with personalized offers
Personalize outreach across SMS, Voice, WhatsApp & Socials based on customer profiles & preference.
Optimize Digital Ad Spend
Collect customer data and use it to improve segmentation in Meta ads.
Benefits
Maximized Return on Ads Spend
Uplift Ad conversions with click-to-chat& ad segmentation & targeting.
Increased Sales Conversions
Nurture leads all the way to sale & retarget with personalized & timely messaging.
Targeted Personalization
Ensure relevance with messaging that's tailored to their preferences & behavior
Enhanced Campaign Visibility
Instead of just clicks, track real conversions & metrics for omnichannel campaigns like ROAS, CPA, CPL, conversion rates, and offline attribution.
Higher Customer Lifetime Value (LTV)
Utilize cross-sell and upsell opportunities through hyper-targeting.
Better Campaign Planning
Predict consumer behavior and forecast future trends.
Features
Omnichannel Campaign Management
Personalize campaign promotions at scale and across multiple channels with easy to use campaign & journey orchestrator tools.
AI powered content creation
Optimize the quality of your messaging by leveraging smart AI suggestions to improve your content during the creation of your SMS or WhatsApp business messaging templates.
First Party data collection
Omnichannel, AI powered chatbots collect customer information & automate lead qualification through intuitive human-like interactions
Agent Assistance
Our agent console enables handover of chatbot conversations, with complete context, for human assistance during the sales process.
Customer Profile Management
360 degree customer profiles provide a single view of customer preferences and behavior such as opt-in, opt-out, purchase history, conversation history etc.
Data unification
Unify data through native integration with platforms & 3rd party tools to leverage customer signals & events across the customer journey
Segmentation & Targeting
Leverage customer signals and events from across multiple business applications to create segmented campaigns on WhatsApp, SMS, Instagram & Facebook.
Integration with META Ads Manager
Tight integration with Meta CAPI & the Meta insights API helps to further uplift ROI on paid ads through increased ads performance insights, and targeting capabilities using first-party data from the Unifonic platform.
Lead workflow
Build and automate omnichannel communication flows & chatbot experiences across the customer journey, with an easy-to-use drag and drop interface
Performance Analytics
Attribute conversion to ad spends on the Meta platform and view performance marketing metrics like ROAS, CTR, CPA and conversational engagement metric in a single dashboard