Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Think big
We believe anything is possible, because it is. We set ambitious goals and then we leverage our unlimited potential to achieve and surpass them.
Act fast
The faster we act, the faster we advance, the faster we grow. Sure, we’ll make some mistakes along the way, but that’s one of the most powerful ways to learn.
Make an impact
Our actions speak louder than words. We always strive to make a positive impact in everything we do, both within our organization and beyond.
Embrace change
The world is evolving at lightning speed and we are ready for it. We know that embracing change is the only way to create innovation and set the path for continued growth.
Own it
We are all shareholders who put the needs of the business ahead of our own. We are accountable for our actions and the pride we take in what we do, leads to shared success.
Love our customers
Our customers are everything to us. We constantly seek to understand them better so that we can anticipate their needs and help them deliver value to those who depend on them.
Be transparent
We are transparent in how we think and operate, and we crave feedback to improve. As Unifones, we are focused on open collaboration that results in higher respect and deeper trust.
Why work with Unifonic?
Flexible environment
Options for flexible working hours, remote work, and maintaining a healthy work-life balance.
Professional career growth opportunities
We provide a clear path for advancement and professional development.
Every Unifone is an owner
We provide opportunities for employees to participate in ownership through stock options.
Fair Bonus System
A transparent and equitable bonus system based on the company performance.
Unifonic in numbers
A little bit about us
Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences.
Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.
With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
The hiring process
Here's what to expect along the way.
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
The hiring process
Here's what to expect along the way.
-
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
-
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
-
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
-
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
Software Engineering Lead – Workflow & Integrations (Camunda)
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.
As a Software Engineering Lead, you will be responsible for leading a team that designs and delivers a drag-and-drop workflow builder powered by Camunda, builds and maintains integration connectors with platforms such as Salla, Shopify, and other marketplaces, and integrates and operationalizes data-producing channels including the Web SDK and other event streams. You will ensure the reliability, scalability, and an excellent developer experience for both internal teams and customers. This is a hands-on role where you will regularly contribute to production code while owning team execution, delivery, and technical direction.
Help us shape the future of communication by:
Owning delivery and technical direction of the workflow orchestration and integration platform.
Leading, mentoring, and inspiring a team of engineers to foster a culture of collaboration, innovation, and continuous improvement.
Supporting recruitment, hiring, and onboarding of engineering talent.
Working closely with product managers, designers, and engineers to prioritize, plan, and schedule work.
Driving architecture decisions for scalable, secure, and maintainable systems.
Ensuring strong engineering practices: code reviews, testing, observability, performance, and operational excellence.
Communicating status, risks, and requirements clearly across stakeholders and teams.
Facilitating continuous learning and improvement for the team and its members.
Working in a fast-paced environment with evolving requirements and shifting priorities.
Job requirements
What you’ll bring:
7+ years of relevant software engineering experience, with 5+ years building scalable, production-grade backend systems.
Proven experience leading a team (Team Lead / Tech Lead / Engineering Lead), including execution ownership and coaching.
Strong hands-on Java experience (Must).
Kafka experience (Must) — event streaming, consumer groups, reliability patterns, and throughput scaling.
Kubernetes + Docker (Must) — containerized deployments, troubleshooting, and operating production workloads.
Experience building integration-heavy systems, including third-party APIs, webhooks, auth flows, retries, idempotency, rate limits, and observability.
Experience designing workflow-driven platforms, orchestration, state handling, and long-running processes.
Camunda (Big plus) — BPMN workflows, external tasks/jobs, process design, and production operations.
ReactJS + TypeScript (Plus) — especially for workflow builder / UI-heavy products.
Experience integrating with e-commerce / marketplace platforms such as Salla, Shopify, or similar ecosystems.
Familiarity with caches Redis and databases PostgreSQL
Experience designing and maintaining CI/CD pipelines (Drone CI is a plus).
Familiarity with code quality tooling (e.g., SonarQube) and testing/performance tools (e.g., Cucumber, JMeter, Locust, wrk).
Strong English communication skills (written and spoken).
Ability to collaborate effectively across teams and with offshore/remote stakeholders.
As a Unifone you’ll receive a range of benefits:
Competitive salary and bonus
Unifonic share scheme (we are all owners!)
30 holiday days after the first anniversary
Your Birthday off!
Spend up to 25 days per year working from anywhere in the world!
Paid leave for new parents
LinkedIn learning license
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