Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Think big
We believe anything is possible, because it is. We set ambitious goals and then we leverage our unlimited potential to achieve and surpass them.
Act fast
The faster we act, the faster we advance, the faster we grow. Sure, we’ll make some mistakes along the way, but that’s one of the most powerful ways to learn.
Make an impact
Our actions speak louder than words. We always strive to make a positive impact in everything we do, both within our organization and beyond.
Embrace change
The world is evolving at lightning speed and we are ready for it. We know that embracing change is the only way to create innovation and set the path for continued growth.
Own it
We are all shareholders who put the needs of the business ahead of our own. We are accountable for our actions and the pride we take in what we do, leads to shared success.
Love our customers
Our customers are everything to us. We constantly seek to understand them better so that we can anticipate their needs and help them deliver value to those who depend on them.
Be transparent
We are transparent in how we think and operate, and we crave feedback to improve. As Unifones, we are focused on open collaboration that results in higher respect and deeper trust.
Why work with Unifonic?
Flexible environment
Options for flexible working hours, remote work, and maintaining a healthy work-life balance.
Professional career growth opportunities
We provide a clear path for advancement and professional development.
Every Unifone is an owner
We provide opportunities for employees to participate in ownership through stock options.
Fair Bonus System
A transparent and equitable bonus system based on the company performance.
Unifonic in numbers
A little bit about us
Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences.
Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.
With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
The hiring process
Here's what to expect along the way.
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
The hiring process
Here's what to expect along the way.
-
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
-
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
-
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
-
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
Senior Risk Officer
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
The Senior Risk Officer is responsible for leading and advancing Unifonic’s Enterprise Risk Management (ERM) framework, ensuring proactive identification, assessment, mitigation, and monitoring of strategic, operational, technology, regulatory, cybersecurity, privacy, and AI-related risks.
Help us shape the future of communication by:
Design, implement, and continuously enhance Unifonic’s Enterprise Risk Management Framework aligned with local and global standards and best practices.
Maintaining and governing the Enterprise Risk Register, including risk taxonomy, scoring methodology, and risk ownership.
Facilitating periodic risk assessments, workshops, and executive risk reviews across business units.
Monitoring emerging risks (AI, data, regulatory, geopolitical, third-party, cloud, and operational risks).
Assessing and monitoring compliance risks related to Saudi and international regulations (e.g., PDPL, NCA ECC, CST, SAMA, CMA, ISO standards).
Translating regulatory requirements into actionable risk controls and mitigation plans.
Supporting regulatory audits, assessments, and external reviews.
Partner with Security, Privacy, Product, and Engineering teams to assess:
Cybersecurity and cloud risks
AI model and AI governance risks
Data protection and privacy risks
Supporting AI risk assessments, system impact assessments, and responsible AI initiatives.
Leading or supporting third-party risk assessments (vendors, partners, cloud providers).
Monitoring operational risks related to business continuity, resilience, and scalability.
Tracking remediation actions and ensuring timely risk closure.
Developing and maintaining risk dashboards, KRIs, and executive-level reporting.
Providing clear, concise risk insights to senior leadership for informed decision-making.
Ensuring accurate documentation and audit-ready evidence.
Job requirements
What you will bring:
Bachelor’s degree in Risk Management, Business, IT, Cybersecurity, Law, or related field
Master’s degree (preferred)
4-8 years of experience in risk management, GRC, audit, or compliance roles
Strong exposure to technology, SaaS, cloud, cybersecurity, or AI-driven environments
Experience supporting IPO readiness, regulatory audits, or board reporting is a strong advantage
Certifications
CRISC, CISM, CISSP, ISO 31000, ISO 27001, or similar
Risk, audit, or compliance-related certifications are highly valued
Key Skills & Competencies
Enterprise Risk Management & Risk Assessment
Regulatory & Compliance Risk (Saudi market focus)
Cybersecurity, Data Protection & AI Risk Awareness
Executive & Board-level Communication
Strong analytical, documentation, and stakeholder management skills
Ability to operate independently in a fast-paced, scaling organization
As a Unifone, you will receive a range of benefits:
Competitive salary and bonus.
GOSI deduction coverage.
Unifonic share scheme (we are all owners!).
30 holiday days after the first anniversary.
Your Birthday off!
Spend up to 5 weeks per year working from anywhere in the world!
Paid leave for new parents.
My information
Fill out the information below
Write it here instead
Questions
Please fill in additional questions
All fields marked with * are required.
Join Unifonic today
