One Platform for every conversation.
Why Unifonic?
Trusted by 5000+ of the world's most customer-centric companies. Unifonic combines your communications channels on one platform so that you can streamline customer engagement.
Instantly reach customers on any channel
Reach your customers anywhere in the world on their preferred channels to boost customer engagement. Integrate programmable APIs across SMS, WhatsApp messaging, voice and mobile push notifications.
Apps to transform the way you communicate
From automated customer support to number masking, Unifonic removes operational bottlenecks. Implement self-service work flows, launch personalised marketing and more.
Customised solutions by industry and department
From marketing solutions to improve customer engagement to automation to scale your customer support service, transform the way your business interacts with customers.
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All communication channels, in one place
Remove the complexity of interacting with your customers. Seamlessly integrate multiple channels through a single API without a single line of code on just one platform.
Built for your business and function
Reach your audience at every step of your customer journey. Generate more leads, accelerate sales and improve customer engagement on any channel, anywhere.
Streamline customer fulfillment and workforce operations at scale with secure and reliable notifications on your preferred channel, and more.
Automate and scale your customer support. Increase your customer support efficiency on channels your customers prefer with little to no code.
Create better moments with Enterprise-level custom solutions
Easy Integration
Seamlessly connect on multiple channels using the same API for quick integration and instant communication capabilities.
Low Code
Build powerful and personalised conversation capabilities with zero coding experience to enhance customer engagement.
Marketplace
Scale and integrate with the best platforms and systems through official connectors and third party solutions.
Cloud-Native
Deploy communication solutions on compatible cloud infrastructures to remain connected to your customers.
One of the largest banks in the Middle East
UAE's first local super app for on-demand services
"Unifonic has a clear roadmap in place that they present to their customers every year. Unifonic met all our selection criteria, which included scalability, exceptional quality, and 24/7 support."
Abdullah Al-Amoudi
Head of Application Support at Arab National Bank
"We were able to avail services from the platform as needed, allowing us flexibility, scalability and cost-efficiency."
Muhammed Shabreen
Chief Technology Officer at RIZEK
