How businesses power conversations with WhatsApp Business Platform
WhatsApp chatbots for customer service
Delight customers with always-on instant replies for common inquiries and FAQs as well as optional (IVR) call deflection regardless of working hours or agent availability.
Multimedia messaging
Enrich messages with multimedia images, documents, audio, video, and location attachments for a seamless conversation experience beyond text-only restrictions and language limitations.
Enable more campaigns
Engage customers with personalised offers, timely promotions, and special deals to maximize brand awareness, increase conversions, and boost customer loyalty while improving ROI.
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Manage all of your WhatsApp Business Platform with Unifonic
Step-by-step onboarding
Seamless WhatsApp Business Platform onboarding to instantly improve customer experience and satisfaction with business communications.
Branded business identity
Get your business account accompanied with a blue verification tick - increase customer's trust and brand loyalty.
Customisable templates
Scale customer service by utilising customisable and pre-approved templates with our WhatsApp Business Platform chatbot support tools.
Enterprise-grade security
Send business conversations securely with end-to-end WhatsApp encryption to ensure user privacy and message authenticity.
Real-time analytics
Generate real-time reports to gain insights about WhatsApp conversations, message deliverability, and customer interactions.
Early access to new features
Get notified of features that enable your business to scale faster and bigger with WhatsApp Business Platform, through Unifonic
Why choose Unifonic as your WhatsApp Business Platform Solution Provider?
Best-in-class API
Create better moments with an On-Premises API or a Cloud API hosted by Meta that power your conversations anytime, all the time.
Global coverage
Reach more than 95% of the world with a single platform.
Secure and reliable
Enterprise-grade software that has powered more than 27 billion interactions.
