of users agree WhatsApp fosters a personal connection to businesses
feel more confident messaging businesses vs sending an email
call WhatsApp the easiest method of contacting a business
Delight customers with always-on instant replies for common inquiries and FAQs as well as optional (IVR) call deflection regardless of working hours or agent availability.
Enrich messages with multimedia images, documents, audio, video, and location attachments for a seamless conversation experience beyond text-only restrictions and language limitations.
Engage customers with personalised offers, timely promotions, and special deals to maximize brand awareness, increase conversions, and boost customer loyalty while improving ROI.
Seamless WhatsApp Business Platform onboarding to instantly improve customer experience and satisfaction with business communications.
Get your business account accompanied with a blue verification tick - increase customer's trust and brand loyalty.
Scale customer service by utilising customisable and pre-approved templates with our WhatsApp Business Platform chatbot support tools.
Send business conversations securely with end-to-end WhatsApp encryption to ensure user privacy and message authenticity.
Generate real-time reports to gain insights about WhatsApp conversations, message deliverability, and customer interactions.
Get notified of features that enable your business to scale faster and bigger with WhatsApp Business Platform, through Unifonic
Create better moments with an On-Premises API or a Cloud API hosted by Meta that power your conversations anytime, all the time.
Reach more than 95% of the world with a single platform.
Enterprise-grade software that has powered more than 27 billion interactions.