Our Satisfied Customers
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“Unifonic consistently champions innovation and deeply understands how to connect with our customers. Ultimately, our shared goal is to enhance customer satisfaction, and we’ve been striving to achieve this.”
Ahmed Suliman Gabil Director of Omnichannel, Panda Retail Company
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“Chatbots now handle 85% of our customer support function, which helped us reduce the need for extensive human support teams, resulting in cost savings of 25% and improved operational efficiency.”
Dr. Tamim Alganam CEO of Reefi
SMS in Action
1. Boost your marketing Return on Investment
With a remarkable 98% open rate and up to eight times greater engagement compared to Email, SMS is an essential channel to maximize your ROI.
2. Use One-Time-Password authentication to protect your customer
Reduce the risk of fraud with one-time passwords, identity verifications, login confirmations, and much more.
3. Make every message personal
Send your customers personalized alerts, reminders, and notifications for appointments, deliveries, and more with the Programmable Messaging API.
4. Send appointment reminders
Minimize your no-show rate with automated personalized reminders for upcoming appointments
Features
Personalised Dashboard
Get instant visibility and insights into your transactions with a real-time dashboard for consistent, accurate data.
Multi-language
Send SMS in various languages to customers in different regions with Unicode support, including English, Arabic, Urdu and more.
Branded Sender IDs
Elevate customer trust and maintain brand consistency by using our SMS API service with authorized Sender IDs.
Bulk SMS Messaging
Launch targeted bulk SMS marketing campaigns that effectively reach customers in real-time, anywhere.
How Unifonic helped Rizek
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