Automate your workflows

Build and launch cross-channel workflows with a drag-and-drop interface—no coding required.
Personalize journeys with conditional logic, segmentation, and ready-made templates.
Track performance in real time with analytics that show progress, success rates, and drop-offs.

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Use Cases

Automate your marketing funnel

Generating and closing deals across multiple channels is easy thanks to Flow studio’s simple integrations with platforms like Hubspot, Zidd and Salla

Make it easy for your customers to navigate your IVR system

Our easy-to-use drag-and-drop menus enable you to create seamless customer journeys that are available around the clock.

One chatbot - One consistent voice

Build a single customized AI-driven chatbot that works across all your customer channels

Out-of-the-box Features

Our drag and drop feature allows you to create workflows without any coding.

Ensure that your customers receive your messages with automatic failover to secondary channels.

Easily manage your workflows by seamlessly integrating with more than 100 platforms.

World-class speed, quality and reliability

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95%

Global coverage

25B

Messages sent

160M+

Delighted recipients

5000+

Customers

How Unifonic helped SPL

Saudi Post | SPL launched a digital assistant on WhatsApp to deliver more effective customer support and ensure accurate deliveries. This solution helps reduce business costs while expanding service offerings.

I want the same results

Discover their story

SPL

50%

Reduction in call centre

90%

Inquiries resolved

30%

Increase in response time

75%

Reduction in cost

Our channels

SMS

90% of text messages are read within 3 minutes, keep your customers in the loop with SMS alerts and campaigns.

Whatsapp

Send notifications, customer service messages and essential information and get instant feedback on WhatsApp.

Webchat

Qualify leads, drive consideration, close sales, provide support, and have one-to-one conversations with your customers at scale.

Messenger

Automate inbound Messenger conversations to drive sales and provide customer support.

Push Notifications

Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.

Voice

Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.

Integrated with all your channels

Support customers on every platform

Customers reach out through traditional voice, conversational and social messaging apps, as well as web and in-app chat. Agentic Care keeps conversations connected across every interaction.

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Explore communication channels