Add automated voice messaging to your multi-factor authentication process.Levels of online fraud and account hacking are on the increase. Application developers and IT systems professionals are expected to deliver enhanced identity verification for user access or to confirmapplication submissions.
Make voice an additional security layer
With unifonic Programmable Voice you can automatically issue audible OTPs over a voice call. Or you can allow recipients to input a code received through another channel into the keypad on their mobile device.
Simply use our flexible voice API to add this extra layer of security to your unique authentication platform, system and workflows. No need for complex coding or investments in back-end voice infrastructure.
Key Advantages
Regulated & Secure
Rely on unifonic’s solution to deliver as many voice OTPs as you need, nationwide.
Direct connectivity to operators
Exclusive access to local Saudi telephone numbers
99.9% availability through Tier 4 cloud infrastructure, locally hosted in KSA
A better customer experience:
Visually impaired system users
Hashim is a little poor-sighted. What a pleasant surprise to find his bank now gives him the option to receive an OTP over a voice message. When he uses online banking he now receives a phone call saying: ‘Dear Hashim. Please use the following OTP to confirm your transaction - 4578’. He can simply input the OTP received over the phone into the banking application to securely verify his transaction.
Use Multiple channels to confirm Identity
Abdulaziz was recently a victim of fraud, so he’s worried about filing applications online. When he applies for motor financing he’s delighted to find that the provider uses multiple channels to securely confirm that it's really him applying for the loan. He receives an OTP via sms to his mobile device. Next he receives a phone call saying ‘Dear Abdulaziz, we have received your application to finance a new 2021 car. To confirm your request, please type the OTP we sent you by text using the keypad on your mobile device.’He can now input the OTP received over sms, into his keypad to securely verify his identity.
See for yourself Request a demo
Give your organization the capability to automate key customer interactions and broadcast messages to individuals, thousands or millions of customers with unifonic’s ready-made tools.
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