Build omnichannel experiences from one platform

Design and deploy omnichannel communication workflows without a single line of code.

Centralise and automate all your workflow

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Interact with customers on any channel

Communicate with customers on their preferred channel with personalised messages.

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Automate communication workflows

Custom integrations to enable sequential or trigger-based workflows to automate tasks from auto-replies to sophisticated customer journeys.

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Prebuilt templates or start from scratch

Leverage an existing library of ready-made workflow templates or simply create your workflow from scratch.

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Make data work for you

Native integrations with leading CRM, ERP, Contact Center, chatbot and more to help you create data pipelines.

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How businesses are using Flow Studio

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User sign-up and onboarding

Ensure seamless user sign up and onboarding flows using their preferred communication channel.

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Customer Service

Easily integrate WhatsApp into your ticketing and contact center platforms like Freshdesk, Zoho, Trello, Jira & more to boost customer satisfaction

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Sales pipeline velocity

Connect your Whatsapp chatbot with CRMs like Salesforce, HubSpot, Pipedrive, SugarCRM & more to enhance win rates

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Streamline trouble shooting

Use trigger-based workflows to process tickets and issues or even to send timely reminders of auditing tasks.

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Re-engagement campaigns

Reactivate customers and prospects with abandoned carts or stale pipeline to drive sales automatically.

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Scheduling appointments

Eliminate manual scheduling by integrating your calendar into your communication processes.

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Why choose Unifonic?

check-circle Best-in-class API

Create better moments with APIs that power your conversations anytime, all the time.

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Reach more than 95% of the world and more with a single platform.

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Enterprise-grade software that has powered more than 27 billion interactions

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Get started with Unifonic today

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