Build omnichannel experiences from one platform

Design and deploy omnichannel communication workflows without a single line of code.

Centralise and automate all your workflow


Interact with customers on any channel

Communicate with customers on their preferred channel with personalised messages.


Automate communication workflows

Custom integrations to enable sequential or trigger-based workflows to automate tasks from auto-replies to sophisticated customer journeys.


Prebuilt templates or start from scratch

Leverage an existing library of ready-made workflow templates or simply create your workflow from scratch.

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Make data work for you

Native integrations with leading CRM, ERP, Contact Center, chatbot and more to help you create data pipelines.





How businesses are using Flow Studio

User sign-up and onboarding

Ensure seamless user sign up and onboarding flows using their preferred communication channel.

Customer Service

Easily integrate WhatsApp into your ticketing and contact center platforms like Freshdesk, Zoho, Trello, Jira & more to boost customer satisfaction

Sales pipeline velocity

Connect your Whatsapp chatbot with CRMs like Salesforce, HubSpot, Pipedrive, SugarCRM & more to enhance win rates

Streamline trouble shooting

Use trigger-based workflows to process tickets and issues or even to send timely reminders of auditing tasks.

Re-engagement campaigns

Reactivate customers and prospects with abandoned carts or stale pipeline to drive sales automatically.

Scheduling appointments

Eliminate manual scheduling by integrating your calendar into your communication processes.


Why choose Unifonic?

check-circle Best-in-class API

Create better moments with APIs that power your conversations anytime, all the time.

check-circle Global coverage

Reach more than 95% of the world and more with a single platform.

check-circle Secure and reliable

Enterprise-grade software that has powered more than 27 billion interactions


Get started with Unifonic today

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