Centralise and automate all your workflow
Interact with customers on any channel
Communicate with customers on their preferred channel with personalised messages.
Automate communication workflows
Custom integrations to enable sequential or trigger-based workflows to automate tasks from auto-replies to sophisticated customer journeys.
Prebuilt templates or start from scratch
Leverage an existing library of ready-made workflow templates or simply create your workflow from scratch.
Make data work for you
Native integrations with leading CRM, ERP, Contact Center, chatbot and more to help you create data pipelines.
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How businesses are using Flow Studio
User sign-up and onboarding
Ensure seamless user sign up and onboarding flows using their preferred communication channel.
Customer Service
Easily integrate WhatsApp into your ticketing and contact center platforms like Freshdesk, Zoho, Trello, Jira & more to boost customer satisfaction
Sales pipeline velocity
Connect your Whatsapp chatbot with CRMs like Salesforce, HubSpot, Pipedrive, SugarCRM & more to enhance win rates
Streamline trouble shooting
Use trigger-based workflows to process tickets and issues or even to send timely reminders of auditing tasks.
Re-engagement campaigns
Reactivate customers and prospects with abandoned carts or stale pipeline to drive sales automatically.
Scheduling appointments
Eliminate manual scheduling by integrating your calendar into your communication processes.
Why choose Unifonic?
Best-in-class API
Create better moments with APIs that power your conversations anytime, all the time.
Global coverage
Reach more than 95% of the world and more with a single platform.
Secure and reliable
Enterprise-grade software that has powered more than 27 billion interactions
