Build omnichannel experiences from one platform

Design and deploy omnichannel communication workflows without a single line of code.

Centralise and automate all your workflow

OnePlatform

Interact with customers on any channel

Communicate with customers on their preferred channel with personalised messages.

Workflow

Automate communication workflows

Build sequential or trigger-based workflows and automate tasks from auto-replies to sophisticated customer journeys.

ReadyToGo

Prebuilt templates or start from scratch

Leverage an existing library of ready-made workflow templates or simply create your workflow from scratch.

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How businesses are using Flow Studio

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User sign-up and onboarding

Ensure seamless user sign up and onboarding flows using their preferred communication channel.

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Client servicing

Automate the support your customers need to solve issues in a timely manner and boost customer satisfaction.

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Sales pipeline velocity

Ensure no leads are left on the table with timely followups, reminders and qualification.

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Streamline trouble shooting

Use trigger-based workflows to process tickets and issues or even to send timely reminders of auditing tasks.

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Re-engagement campaigns

Reactivate customers and prospects with abandoned carts or stale pipeline to drive sales automatically.

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Scheduling appointments

Eliminate manual scheduling by integrating your calendar into your communication processes.

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Why choose Unifonic?

check-circle Best-in-class API

Create better moments with APIs that power your conversations anytime, all the time.

check-circle Global coverage

Reach more than 95% of the world and more with a single platform.

check-circle Secure and reliable

Enterprise-grade software that has powered more than 27 billion interactions

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Get started with Unifonic today