Engage your customers with our AI chatbot
Connect with customers on your website, WhatsApp, and Messenger using our drag-and-drop chatbot builder.
World-class speed, quality and reliability
Automated customer service
Instantly answer FAQs
One chatbot across all your channels
Seamless live agent transfer
How Unifonic helped SPL
Saudi Arabian postal firm SPL creates a digital assistant on WhatsApp for more effective customer service and accurate deliveries, while cutting business costs and expanding its services.
Reduction in call centre wait times attributable to whatsapp
inquiries resolved within WhatsApp
increase in response times
Reduction in costs attributable to WhatsApp
90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.
Send notifications, customer service messages and essential information and get instant feedback on WhatsApp.
Qualify leads, drive consideration, close sales, provide support, and have one-to-one conversations with your customers at scale.
Automate inbound Messenger conversations to drive sales and provide customer support.
Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.
Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.