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Engage your customers with our AI chatbot

Connect with customers on your website, WhatsApp, and Messenger using our drag-and-drop chatbot builder.

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World-class speed, quality and reliability

95%
Global coverage
25B+
Messages sent
160M+
Recipients
5000+
Customers

Use cases

Automated customer service

Offer always-on support to your customers that detects sentiment and responds with intent. Learn More

Instantly answer FAQs

Automate frequently asked questions with personalized responses, allowing your customer service teams to focus on more complex queries. Learn More

One chatbot across all your channels

Create a seamless customer service experience on your website, WhatsApp and social media. Learn More

Seamless live agent transfer

Transfer the chat to a live agent for more complex queries. Learn More

How Unifonic helped SPL

SPL_visual

Saudi Arabian postal firm SPL creates a digital assistant on WhatsApp for more effective customer service and accurate deliveries, while cutting business costs and expanding its services.

Discover their story
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50%

Reduction in call centre wait times attributable to whatsapp

90%

inquiries resolved within WhatsApp

30%

increase in response times

75%

Reduction in costs attributable to WhatsApp


Our channels

SMS

90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.

Whatsapp icon WhatsApp

Send notifications, customer service messages and essential information and get instant feedback on WhatsApp.

Webchat

Qualify leads, drive consideration, close sales, provide support, and have one-to-one conversations with your customers at scale.

Messenger-1 Messenger

Automate inbound Messenger conversations to drive sales and provide customer support.

Push

Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.

Voice

Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.

Integrations made seamless

100+ native integrations are included with Flow Studio, including Salesforce, Hubspot, Shopify, and many more.
Explore integrations

Discover more

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AI Chatbots - Are they the future?

Read more
Chatbots The Key to Unlocking Cost Savings in Customer Service

Are chatbots the key to reducing costs?

Read more
Chatbot Features That Help Retain Customers

How chatbots retain your customers

Read more

Get started with Unifonic today

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