Better CX throughout the buyer journey
Automate the entire customer journey, from initial contact to ongoing support, with AI-powered chatbots.
World-class speed, quality and reliability
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How Unifonic Helped SPL
Benefits
Streamline support with live chat
The transition from our chatbot to a live agent for more complex queries is seamless.
Multichannel authentication for safer transactions
Protect user accounts with OTP authentication across multiple channels.
Prioritize privacy with number masking
Ensure secure and private communication between driver and customer by keeping phone numbers hidden.
Message your customers on any channel
Create automated notification flows to deliver timely updates across multiple channels for a seamless customer experience.
Over 100 native integrations to your platforms
Transform touchpoints into a seamless end-to-end journey by integrating our platform with the tools you already use.
Click to WhatsApp
Lower your acquisition costs and convert leads faster by directing online, social, or in-store ad clicks to WhatsApp.
Built for your work
Marketing
Lower acquisition costs and nurture leads to sale by clicking from online, social or traditional in-store ads directly to Whatsapp.
Operations
Increase customer confidence with delivery confirmations, including e-receipts, waybills and tickets, reminders, real-time status updates and timely alerts.
Support
Improve your response time by automating responses to FAQ’s such as T’s and C’s, sales office locations and more.
Get started with Unifonic today
