Skip to content
Language Switcher en
Page 165621776968 Technical Project Manager//https://www.unifonic.com/en/careers/technical-project-manager
Log in Book a demo

Want to be a part of something special?

Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.

Why work with Unifonic?

Flexible environment

Options for flexible working hours, remote work, and maintaining a healthy work-life balance.

Professional career growth opportunities

We provide a clear path for advancement and professional development.

Every Unifone is an owner

We provide opportunities for employees to participate in ownership through stock options.

Fair Bonus System

A transparent and equitable bonus system based on the company performance.

Unifonic in numbers

400+
Unifones
10
Global offices
30+
Nationalities
17
Languages spoken

A little bit about us

Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences. 

Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs. 

With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.

The hiring process 

Here's what to expect along the way.

1. Meet the Talent Acquisition Team

The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.

2. Meet your team

After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.

3. Technical Assignment

At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.

4. You're Hired

After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.

The hiring process 

Here's what to expect along the way.

  • 1. Meet the Talent Acquisition Team

    The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.

  • 2. Meet your team

    After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.

  • 3. Technical Assignment

    At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.

  • 4. You're Hired

    After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.

Technical Project Manager

Lahore, Punjab, Pakistan
Marketing Operations
Job Details
Apply

Job description

Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

As a Technical Project Manager, you will assist the Information and Digital Technology team to enable the delivery of business systems such as ERP, CRM, HRIS, and other cloud-based productivity tools with a focus on collaborative tools including Microsoft Apps and Atlassian Products. The IT Technical Project Manager will support the successful deliver of our IT transformation initiatives, and will work to build relationships with internal stakeholders, 

As a IT Technical Project Manager will be responsible for building an in-depth understanding of our business requirements, processes and technical needs allowing them to recommend, design, implement and support solutions that best fit business needs by utilizing cutting-edge technology and AI. 

 

Help us shape the future of communication by:

  • Proposing, documenting, and implementing enhancements to improve the performance and reliability of our business systems and employee experience.

  • Using creative problem-solving techniques to identify the source of issues, while ensuring clear communication with end-users and colleagues at every step.

  • Understanding the role of data in an organization and the importance of internal business systems in delivering clean and reliable data continuously.

  • Making technical recommendations for solutions when necessary.

  • Suggesting new systems that can add value to the organization and its processes.

  • Working within an Agile framework to organize tasks, update stakeholders, and deliver projects within agreed deadlines.

  • Having an exceptional understanding of business processes and how technology can enhance them through enablement and automation.

  • Managing different stakeholders' priorities while maintaining balance throughout various delivery cycles.

  • Understanding of how AI can deliver improvements to back-office operations and employee experience. Preferably with sound examples.

Job requirements

  • Proven experience in Digital Transformation projects within organizations.

  • 10 years of experience in IT projects from a technical PM and BA perspective.

  • Strong English communication and writing skills.

  • Sound knowledge of back-office systems, IT infrastructure, and system integrations.

  • Focused on delivery with exceptional stakeholder engagement skills.

  • Team player who thrives under pressure in a fast-paced environment and is willing to roll up their sleeves.

  • Solid understanding of cyber security regulations and best practices.

  • Knowledge of system integrations using APIs and middleware solutions.

  • Experience organizing work with Atlassian tools (Jira, Confluence).

  • Bachelor's degree in Information Technology, Engineering, Software, or a related field, or equivalent experience.

  • A drive to exceed expectations with an above and beyond attitude.

As a Unifone, you will receive a range of benefits:

  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Paid leave and assistance for new parents.

  • LinkedIn learning license.

On site
Lahore, Punjab, Pakistan
Marketing Operations

My information

Fill out the information below


Upload a file or drag and drop here
Accepted files: PNG, JPG and JPEG up to 20Mo.
Upload a file or drag and drop here
Accepted files: PDF, DOC, DOCX, JPEG and PNG up to 50Mo.
Upload a file or drag and drop here
Accepted files: PDF, DOCX, JPEG and PNG up to 50Mo.

Write it here instead

Questions

Please fill in additional questions


All fields marked with * are required.

Join Unifonic today

Get in touch