Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Think big
We believe anything is possible, because it is. We set ambitious goals and then we leverage our unlimited potential to achieve and surpass them.
Act fast
The faster we act, the faster we advance, the faster we grow. Sure, we’ll make some mistakes along the way, but that’s one of the most powerful ways to learn.
Make an impact
Our actions speak louder than words. We always strive to make a positive impact in everything we do, both within our organization and beyond.
Embrace change
The world is evolving at lightning speed and we are ready for it. We know that embracing change is the only way to create innovation and set the path for continued growth.
Own it
We are all shareholders who put the needs of the business ahead of our own. We are accountable for our actions and the pride we take in what we do, leads to shared success.
Love our customers
Our customers are everything to us. We constantly seek to understand them better so that we can anticipate their needs and help them deliver value to those who depend on them.
Be transparent
We are transparent in how we think and operate, and we crave feedback to improve. As Unifones, we are focused on open collaboration that results in higher respect and deeper trust.
Why work with Unifonic?
Flexible environment
Options for flexible working hours, remote work, and maintaining a healthy work-life balance.
Professional career growth opportunities
We provide a clear path for advancement and professional development.
Every Unifone is an owner
We provide opportunities for employees to participate in ownership through stock options.
Fair Bonus System
A transparent and equitable bonus system based on the company performance.
Unifonic in numbers
A little bit about us
Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences.
Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.
With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
The hiring process
Here's what to expect along the way.
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
The hiring process
Here's what to expect along the way.
-
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
-
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
-
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
-
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
Enterprise Account Manager - Financial Services
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionising the way businesses communicate. Our team is made up of 500+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
The main aim of our Sales team is to drive revenue, while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships and have a passion for helping others, we want you on our team.
As an Enterprise Account Manager, you will manage, drive, and accelerate Unifonic's business with strategic accounts, in sectors such as banking, financial services, and insurance (BFSI) in the KSA market. You will also build compelling account business plans that provide a sales strategy and vision to sell a full Unifonic Communication platform suite to existing and greenfield accounts.
Help us shape the future of communication by:
- Meeting and exceeding assigned financial performance targets in Tier 1 BFSI accounts in KSA.
- Establishing and maintaining sound and lasting customer relationships with IT, Marketing, Strategy, Digital Transformation, and procurement.
- Developing relationships across all layers of named accounts including C-level relationships.
- Providing strong leadership, and vision, and becoming the trusted advisor in customer retention and communication reach to customers.
- Tracking, understanding, and capitalizing on buying trends and budgets in assigned accounts.
- Articulating properly the value proposition of Unifonic's SaaS solution in the context of its applicability, use cases, and the ROI benefits to individual accounts.
- Leading and orchestrating Unifonic and partner resources to identify, qualify opportunities, and close deals to achieve existing and new product booking targets.
- Participating in improving Unifonic's software platform competitiveness by engaging product management on new features requested in the government and BFSI fields.
- Accurately forecasting business on a monthly basis in assigned accounts.
Job requirements
What you will bring:
- Hands-on 3+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry.
- Established customer and partner contacts in the specified KSA verticals: BFSI segments.
- Strong sales track record, coupled with strong leadership skills.
- Excellent account development, lead generation, qualification, and deal-closing skills.
- Excellent business acumen with account management skills that involve acting as a client-trusted advisor/advocate.
- Strong understanding of typical sales cycle methodologies that can be put in action to quickly identify opportunities and set priorities.
- Forecast management and reporting skills.
- Outstanding influencing and negotiation skills.
- Bachelor's degree in Information Technology, Business Administration, or other related fields (MBA preferred).
- Experience in unified collaboration solutions.
- Experience in selling SaaS and cloud services.
- Excellent communication and presentation skills.
As a Unifone, you will receive a range of benefits:
Competitive salary and bonus.
GOSI deduction coverage.
Unifonic share scheme (we are all owners!).
30 holiday days after the first anniversary.
Your Birthday off!
Spend up to 10 weeks per year working from anywhere in the world!
Paid leave and assistance for new parents.
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