Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Think big
We believe anything is possible, because it is. We set ambitious goals and then we leverage our unlimited potential to achieve and surpass them.
Act fast
The faster we act, the faster we advance, the faster we grow. Sure, we’ll make some mistakes along the way, but that’s one of the most powerful ways to learn.
Make an impact
Our actions speak louder than words. We always strive to make a positive impact in everything we do, both within our organization and beyond.
Embrace change
The world is evolving at lightning speed and we are ready for it. We know that embracing change is the only way to create innovation and set the path for continued growth.
Own it
We are all shareholders who put the needs of the business ahead of our own. We are accountable for our actions and the pride we take in what we do, leads to shared success.
Love our customers
Our customers are everything to us. We constantly seek to understand them better so that we can anticipate their needs and help them deliver value to those who depend on them.
Be transparent
We are transparent in how we think and operate, and we crave feedback to improve. As Unifones, we are focused on open collaboration that results in higher respect and deeper trust.
Why work with Unifonic?
Flexible environment
Options for flexible working hours, remote work, and maintaining a healthy work-life balance.
Professional career growth opportunities
We provide a clear path for advancement and professional development.
Every Unifone is an owner
We provide opportunities for employees to participate in ownership through stock options.
Fair Bonus System
A transparent and equitable bonus system based on the company performance.
Unifonic in numbers
A little bit about us
Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences.
Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.
With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
The hiring process
Here's what to expect along the way.
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
The hiring process
Here's what to expect along the way.
-
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
-
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
-
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
-
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
Data Engineering Manager
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.
Lead data engineering for high-scale batch and streaming platforms to deliver near-real-time, accurate reporting and customer-facing analytics. Own data quality and observability end-to-end, enabling trustworthy C-level dashboards and low-latency use cases. Operate and optimize OLAP serving layers (Vertica/ClickHouse) for sub-minute freshness at scale.
Help us shape the future of communications by:
Operating and evolve a large volume data lake and streaming pipelines with clear SLOs for latency, freshness, completeness, and accuracy. Establish on-call, runbooks, and incident response for data platform reliability .
Implementing data quality by design: data modeling/contracts, schema governance, and automated validation embedded in data pipelines and orchestration (Airflow/Dagster) .
Delivering high-accuracy reporting and certified metrics with a governed semantic layer, ensure consistent definitions across C-level dashboards and customer-facing APIs .
Building and optimize streaming use cases (Kafka + Spark/Flink) with exactly-once semantics, late-data handling, CDC, backfill strategies, set and meet near-real-time SLAs for dashboards .
Owning real-time OLAP serving: design and operate Vertica/ClickHouse tables, partitioning, indexing, projections/rollups, and retention to balance latency, cost, and concurrency .
Establishing end-to-end observability (metrics, logs, traces, lineage) across dataflows and APIs; track MTTD/MTTR and error budgets for data incidents .
Optimizing cost/performance across storage and compute (tiering, compression, query optimization, autoscaling) on OCI/AWS/GCP.
Shipping robust, versioned analytical APIs (batch/streaming) with SLAs, schema governance, and usage monitoring.
Coaching and grow high-performing teams, and communicate status and trade-offs clearly to executives and non-technical stakeholders.
Job requirements
What you will bring:
8+ years in Data/Analytics with 3+ leading data engineering teams delivering production-grade pipelines and SLAs.
Proven track record operating large-scale OLAP stores and dimensional models, expert SQL/query optimization for analytics.
Production experience with streaming stacks (Kafka + Spark/Flink) powering near-real-time dashboards and APIs.
Hands-on with orchestration (Airflow) and CI/CD for data.
Cloud-native data architectures (OCI/AWS/GCP) with measurable cost optimization.
Data quality and observability ownership (data models/contracts, automated checks, lineage, SLOs).
Nice to have:
ClickHouse in production: schema design with MergeTree engines, partitioning/sorting, materialized views/rollups, replication, Kafka ingestion, and backup/restore.
As a Unifone you will receive a range of benefits:
Competitive salary and bonus.
Unifonic share scheme (we are all owners!).
30 holiday days after the first anniversary.
Your Birthday off!
Spend up to 25 days per year working from anywhere in the world!
Paid leave for new parents.
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