Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Think big
We believe anything is possible, because it is. We set ambitious goals and then we leverage our unlimited potential to achieve and surpass them.
Act fast
The faster we act, the faster we advance, the faster we grow. Sure, we’ll make some mistakes along the way, but that’s one of the most powerful ways to learn.
Make an impact
Our actions speak louder than words. We always strive to make a positive impact in everything we do, both within our organization and beyond.
Embrace change
The world is evolving at lightning speed and we are ready for it. We know that embracing change is the only way to create innovation and set the path for continued growth.
Own it
We are all shareholders who put the needs of the business ahead of our own. We are accountable for our actions and the pride we take in what we do, leads to shared success.
Love our customers
Our customers are everything to us. We constantly seek to understand them better so that we can anticipate their needs and help them deliver value to those who depend on them.
Be transparent
We are transparent in how we think and operate, and we crave feedback to improve. As Unifones, we are focused on open collaboration that results in higher respect and deeper trust.
Why work with Unifonic?
Flexible environment
Options for flexible working hours, remote work, and maintaining a healthy work-life balance.
Professional career growth opportunities
We provide a clear path for advancement and professional development.
Every Unifone is an owner
We provide opportunities for employees to participate in ownership through stock options.
Fair Bonus System
A transparent and equitable bonus system based on the company performance.
Unifonic in numbers
A little bit about us
Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences.
Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.
With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
The hiring process
Here's what to expect along the way.
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
The hiring process
Here's what to expect along the way.
-
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
-
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
-
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
-
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
Senior Compliance Specialist
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
The Senior Compliance Specialist is responsible for ensuring that Unifonic adheres to relevant laws, regulations, and internal policies. This role involves developing and implementing compliance programs and frameworks, conducting audits, training employees, and identifying and mitigating potential risks of non-compliance.
Help us shape the future of communications by:
Create and implement a compliance framework and program which will enable Unifonic to ensure compliance with applicable laws and regulations and monitor its performance.
Develop standards, policies, procedures and systems for compliance.
Develop, deliver, and review an Annual Compliance Plan to ensure the compliance effort is focused appropriately according to the identified level of risk.
Act as a subject matter expert assessing and advising senior management, board, and committees on existing and emerging regulatory compliance requirements across the organisation.
Identify and maintain an inventory of all applicable regulatory rules and regulations pertinent to the Company.
Supervise and monitor the compliance program and set out an annual compliance action plan that reflects the unique characteristics of the Company.
Monitor the status of all compliance activities and identify, advice, monitor and report on the Compliance Risks that the Company may suffer as a result of failure to comply with applicable rules, regulations and standards.
Provide guidance, counselling, training and / or educational programs to improve the Company understanding of relevant laws and regulatory requirements.
Provide strategic direction to the Company management on compliance.
Prepare and submit clear and brief compliance reports to the Audit Committee.
Communicate with regulatory bodies on compliance matters.
Manage regulatory correspondences, including circulating the notices and follow-ups with stakeholders on open action items and liaising with the respective internal committees to submit the required information to the regulators.
Perform independent investigation and take actions on compliance matters.
Prepare regular, formal, and ad-hoc reports on compliance programs to provide timely and accurate information to the respective committees and senior management.
Escalate any significant non-compliance issues and risks to senior management and the respective committees.
Develop and deliver awareness programs on compliance.
Drive continuous improvement in developing an organization-wide compliance
Keep up to date on changes to relevant rules, laws, and regulations, and propose recommendations to the Audit Committees as appropriate.
Job requirements
Minimum 2-5 years of experience in compliance management
Bachelor's degree in Finance, Business Administration, Law, or related field
Strong knowledge of regulatory requirements and compliance standards
Excellent analytical and problem-solving skills
Ability to develop and implement compliance policies and procedures
Experience in conducting internal audits and risk assessments
Effective communication and interpersonal skills
Detail-oriented with a high level of accuracy
Ability to work well under pressure and meet deadlines
Professional certification in compliance or related field is a plus
As a Unifone, you will receive a range of benefits:
Competitive salary and bonus.
GOSI deduction coverage.
Unifonic share scheme (we are all owners!).
30 holiday days after the first anniversary.
Your Birthday off!
Paid leave for new parents.
LinkedIn Learning License.
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