Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Think big
We believe anything is possible, because it is. We set ambitious goals and then we leverage our unlimited potential to achieve and surpass them.
Act fast
The faster we act, the faster we advance, the faster we grow. Sure, we’ll make some mistakes along the way, but that’s one of the most powerful ways to learn.
Make an impact
Our actions speak louder than words. We always strive to make a positive impact in everything we do, both within our organization and beyond.
Embrace change
The world is evolving at lightning speed and we are ready for it. We know that embracing change is the only way to create innovation and set the path for continued growth.
Own it
We are all shareholders who put the needs of the business ahead of our own. We are accountable for our actions and the pride we take in what we do, leads to shared success.
Love our customers
Our customers are everything to us. We constantly seek to understand them better so that we can anticipate their needs and help them deliver value to those who depend on them.
Be transparent
We are transparent in how we think and operate, and we crave feedback to improve. As Unifones, we are focused on open collaboration that results in higher respect and deeper trust.
Why work with Unifonic?
Flexible environment
Options for flexible working hours, remote work, and maintaining a healthy work-life balance.
Professional career growth opportunities
We provide a clear path for advancement and professional development.
Every Unifone is an owner
We provide opportunities for employees to participate in ownership through stock options.
Fair Bonus System
A transparent and equitable bonus system based on the company performance.
Unifonic in numbers
A little bit about us
Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences.
Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.
With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
The hiring process
Here's what to expect along the way.
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
The hiring process
Here's what to expect along the way.
-
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
-
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
-
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
-
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
Commercial Strategy & Revenue Manager
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
Our Sales Development Representative (SDR) team plays a crucial role in driving the early stages of the sales process by identifying and creating new business opportunities. SDRs are focused on outbound prospecting and building relationships with potential customers to uncover their needs and ensure a smooth hand-off to the sales team. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.
As a Commercial Strategy & Revenue Manager, you will build and maintain a reliable revenue trajectory by gathering and analyzing data from pipeline inception to deal closure. This role will be responsible for mapping revenue generation across the customer lifetime value (CLV) and ensuring accurate forecasting in collaboration with the Finance Team. The ideal candidate will have a strong analytical mindset, a keen eye for trends, and the ability to balance rational expectations with healthy skepticism.
Help us shape the future of communications by:
Developing short- and mid-term rolling forecasts and mid- to long-term revenue trajectories in collaboration with Finance.
Tracking and analyzing sales pipeline data from inception to closure, ensuring accurate revenue mapping. Particular attention to the conversion between the booking of sales and revenue forecasting.
Mastering SaaS metrics and ratios: ARR, MRR, NDR or NRR, Churn Rates, CAC, CLV, Conversion Rates, Customer Engagement Score, Sales Pipeline Velocity, Sales Velocity, Burn Multiples, Months to Recover CAC, etc.
Defining sales objectives, monitoring conversion rates, and assessing sales performance to optimize revenue growth.
Establishing models to predict revenue generation from acquired customers over their lifecycle.
Providing actionable insights on sales trends, market dynamics, and revenue patterns to support strategic decision-making.
Working closely with Finance to align revenue projections with business goals and assist Sales in refining strategies.
Presenting findings in a clear and concise manner to stakeholders, ensuring alignment on revenue expectations.
Job requirements
What you will bring:
Over 10 years of professional experience, including more than 5 years in similar roles, with 5+ years of direct experience in revenue planning, sales analytics, and financial forecasting in a SaaS environment.
Proven ability to lead small but focused teams, drive revenue planning initiatives, and influence business decisions.
Strong proficiency in data analysis, financial modeling, and revenue forecasting at a strategic level.
Ability to translate complex data into actionable insights and effectively communicate trends to executives.
Expertise in CRM systems, sales analytics tools, and financial forecasting software.
A balanced approach between rational expectations and genuine skepticism is needed to ensure realistic revenue projections.
Ability to identify revenue bottlenecks and funnel underperformance and propose solutions to optimize financial outcomes.
Deep understanding of SaaS industry trends, pricing models, and customer acquisition strategies.
Bachelor's degree in business, marketing, or any related field.
As a Unifone you will receive a range of benefits:
Competitive salary and bonus.
Unifonic share scheme (we are all owners!).
30 holiday days after your first anniversary.
Your Birthday off!
Flexible working arrangements.
Spend up to 25 days per year working from anywhere in the world!
Paid leave for new parents.
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