400+
Unifones
Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Making an impact
We set ambitious goals, and then we pursue them relentlessly. Every decision is weighed against the bigger picture, the long-term benefit, and the real difference it creates for our customers and our business.
Pioneering the change
Our people are here to build the future of our industry. We challenge conventional thinking, experiment fearlessly, and take smart risks that turn obstacles into opportunities for change.
Winning every moment
We bring genuine intensity to our work, moving fast from idea to execution, balancing urgency with sound judgment, and holding ourselves to standards that push us forward every day.
Owning the outcome
We bring the same care and commitment to our work that any founder brings to theirs. We follow through on commitments, hold ourselves and each other to the highest standard, and turn failures into some of our greatest lessons.
Putting customers first
Our experts invest deeply in understanding our customers, their businesses, and the people who depend on them. We anticipate their needs and take full ownership of their concerns until every issue is resolved.
Why unifonic?
Flex your way: Flexible hours, remote options, and a real commitment to work-life balance because doing your best work starts with having space to live your life.
Grow with us We don't just hire you for today. With clear advancement paths and ongoing professional development, your next chapter starts the moment you join.
Own your impact You're not just an employee you're a co-owner. Our stock options program means you have real skin in the game, and a real share in everything we build together.
Rewarded fairly, together, a bonus system that's transparent, equitable, and tied to how we perform as a company. Simple, fair, and something everyone can trust.
A culture where you belong We're diverse by nature and collaborative by choice. Different backgrounds, bold ideas, and one shared mission to make a real dent in how the world connects. There's a place here for you.
Why work with Unifonic?
- Flexible environment
- Professional career growth opportunities
- Every Unifone is an owner
- Fair Bonus System
Trusted by thousands for global speed and reliability.
30+
Nationalities
10+
Global Offices
17
Languages Spoken
A little bit about us
Unifonic is an AI-native Customer Experience Platform, purpose-built for enterprises and public sectors across emerging markets. Founded in Saudi Arabia in 2006, the company brings nearly two decades of deep regional expertise in telecom infrastructure, licensing and regulatory compliance. Built on over 25 years of research and development, strengthened by proprietary regional data accumulated through billions of real-world interactions Unifonic enables autonomous AI experiences, where goal-driven AI agents act autonomously to handle complex customer workflows and deliver measurable business impact across the customer journey.
The platform combines advanced language models, real-time data and true omnichannel orchestration to create hyper-personalised, human-like, and context-aware engagements, ensuring every interaction is fast, secure and culturally relevant. Serving over 5,000 enterprises across banking and financial services, retail & e-commerce, public sector, digital natives and more, Unifonic powers billions of customer interactions annually, reaching virtually every consumer across the MENA and GCC countries.
Senior Software Development Engineer in Test
Cairo, Al Qāhirah, Egypt
+ 1 more
Amman, Al ‘A̅şimah, Jordan
Products & Engineering
Job Details
Apply
senior-software-development-engineer-in-test
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.
As a Senior SDET, you will design and implement test strategies, automation frameworks, and CI/CD integrations that ensure our systems meet the highest standards of quality and performance. You’ll collaborate closely with developers, product owners, and DevOps engineers to build robust automation pipelines for UI, API, and backend testing, and contribute to load and performance testing initiatives.
This role is ideal for a hands-on automation engineer with strong Python or TypeScript/JavaScript skills, a passion for quality engineering, and an interest in learning about testing AI-driven systems.
Help us shape the future of communications by:
Designing, building, and maintaining automated test frameworks for UI, API, and backend testing using Playwright, Cypress, or Selenium.
Developing and executing integration and end-to-end test suites to ensure high-quality releases.
Implementing performance and load testing using k6 or similar tools.
Integrating automated testing into CI/CD pipelines (Git, Drone CI, Argo CD, Kubernetes).
Driving test coverage, defect reporting, and quality metrics across multiple delivery teams.
Collaborating with engineers to embed testing early in the SDLC and ensure reliable, scalable automation.
Advocating for QA best practices, code quality, and automation-first principles.
Leading continuous improvement initiatives evaluating new tools, frameworks, and techniques to enhance efficiency and maintainability.
Job requirements
What you'll bring:
7+ years of experience in software testing or automation engineering.
Strong programming skills in Python or TypeScript/JavaScript.
Hands-on experience with at least one of the following: Playwright, Cypress, or Selenium (required).
Experience with API testing (REST/GraphQL) and backend validation.
Experience with k6 or other load testing tools for performance validation.
Familiarity with CI/CD environments, containerized systems, and Kubernetes.
Excellent understanding of test design, debugging, and automation in distributed systems.
Experience working in Agile (Scrum) teams.
Strong analytical, problem-solving, and communication skills.
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Exposure to AI/ML systems and model testing principles is preferable.
Understanding of data validation frameworks (e.g., Great Expectations, Pandas is preferable.
Awareness of MLOps, Data Drift, or Model Drift detection is preferable.
Experience with Generative AI or AI Agent testing workflows is preferable.
As a Unifone you will receive a range of benefits:
Competitive salary and bonus.
Unifonic share scheme (we are all owners!).
30 holiday days after your first anniversary.
Flexible working arrangements.
Spend up to 25 days per year working from anywhere in the world!
Paid leave for new parents.
Remote
Cairo, Al Qāhirah, Egypt
+ 1 more
Amman, Al ‘A̅şimah, Jordan
Products & Engineering
My information
Fill out the information below
Upload a file or drag and drop here
Accepted files: PNG, JPG and JPEG up to 20Mo.
Upload a file or drag and drop here
Accepted files: PDF, DOC, DOCX, JPEG and PNG up to 50Mo.
Upload a file or drag and drop here
Accepted files: PDF, DOCX, JPEG and PNG up to 50Mo.
Write it here instead
Questions
Please fill in additional questions
All fields marked with * are required.
Your Journey Starts Here
1.
We Find Each Other
It starts with an open, low-pressure conversation to get to know each other and see if our goals align.
2.
We Explore Together
You’ll meet the team to dive into the role, look at your skills, and map out how we can impact things together.
3.
We Decide Together
Great partnerships are a two-way street. We take the time to ensure we’re just as right for you as you are for us.
Join Unifonic today
