Learn how unifonic can help your business communication during the COVID-19 crisis

chatbot builder

The new chatbot builder is now available on the conversations app at unifonic’s marketplace. You can easily build chatbots to enable your business communications by providing live support to customers. Achieve better relations with customers without any complex coding. Customer care is now simple, seamless and effective!

Build Your Bot Now

Provide Optimized Customer Support 24/7 with the New
Chatbot Builder

Become accessible to your customers by providing them with full time automated, contextual support through chatbot and enhance your customer service by monitoring engagement statistics.

Customer

Bot Builder

Simply create rule-based chatbots on your unifonic conversational channels using just a drag and drop interface.

Dashboard

Monitor your customer satisfaction by getting updated statistics regarding the chatbot’s engagement level.

Dashboard

Simplify Customer Care with the New Chatbot Builder

Fast Query Resolution

Fast Query
Resolution

Seamless Automation

Seamless
Automation

Customized Solutions

Customized
Solutions

24/7 Personalized Support

24/7
Personalized
Support

Easily connect your platform with the chatbot builder feature
of our conversations app in 3 hassle-free steps.

Bot Builder

Bot Builder

Just go to unifonic’s marketplace and download our cloud conversations app, get it configured and gain access. Go to the main menu and select ‘Bot Builder’.

Select

Select

Click on “Add New” option on the side bar and select the application you want to build the chatbot on through the bot builder.

Drag & Drop

Drag & Drop

Finally, confirm your selection and create your own live bot with the drag and drop facility. You can toggle between human agents and bots by changing the setting to ‘Human Only’.

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