unifonic

By unifying communication channels, messaging apps, and chatbots,
Unifonic streamlines conversations at every touchpoint throughout the customer journey.

As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication ROI. Unifonic solutions help clients reach customers on their favorite channel to ensure that every interaction makes a positive impact.



Presence

unifonic offices

Unifonic-offices-1-2

Our Team

Ahmed-hamdan

Ahmed Hamdan

CEO and Co-Founder

Ahmed Hamdan

The inspiration behind our company vision and commitment to excellence.

Hassan-Hamdan

Hassan Hamdan

CTO and Co-Founder

Hassan Hamdan

The driving force behind product innovation and technology.

Jonathan Labin

Jonathan Labin

President

Jonathan Labin

A proven high-growth technology leader who set up and ran Facebook’s operations in the MENA region.

Elias Tabet

Elias Tabet

VP of Sales

Elias Tabet

Experienced sales leader in tech businesses, including 16 years at Microsoft.

Karim Zaki

Karim Zaki

VP of Product

Karim Zaki

A global expert in programmable cloud communications with over 15 years’ experience.

Colin_Christie

Colin Christie

VP of Human Capital

Colin Christie

A customer-centric people specialist with over 20 years of experience across telco, aviation, and the public sector.

Vikas Saggi copy

Vikas Saggi

VP of Strategy

Vikas Saggi

A global expert in M&A/ Strategy/ Transformation in Tech/ Tech services with 20+ years experience comprising advisory, and P&L roles.

Stephan croped

Stefan Carlsson

VP of Finance

Stefan Carlsson

Globally experienced executive building high performing companies in communications and tech industries with over 20 years of experience

RG2

Roger Graham

VP of Marketing

Roger Graham

A marketing & growth leader with over 20 years of experience scaling revenue and brand awareness for technology companies.

david parra-1

David Parra

VP of Engineering

David Parra

Technology leader focused on propelling world-class high-tech products at scale.

unifonic

Flexible

Flexible

Expand your engagement options across Voice, SMS, and messaging apps.

Scalable

Scalable

Genuine enterprise-level capabilities. Manage millions of transactions with ease.

Easy to Deploy

Easy to Deploy

Anyone with basic computer skills can use the platform to manage engagement channels.

Optimized ROI

Optimized ROI

Pay according to the number of transactions on each channel. Minimal up-front costs.


Our Values

Commitment

Commitment

Whatever it takes to deliver
more than is expected

Integrity

Integrity

We make the right choices, do the right things, even when nobody’s watching.

Passion

Passion

We strive to achieve more and
be the best we can be

Flexibility

Flexibility

New ideas are welcomed
and never feared

Customer Focus

Customer Focus

We put customers first, always - without our customers we have nothing.



Our Vision

To be the engagement partner of choice across the MENA region and beyond. Our clients trust us to help them attract and keep customers and excel at customer experience.