Considered the ABCs of customer engagement in the 21st century, is ushering greater customer engagement…an SMS away!
Today, businesses of all sizes utilize digitized customer engagement systems that enable them to accompany their clients beyond the service or product offered, to enhance their overall journey, and go on to build long-lasting connections with them. A main component of the modern-day customer engagement ecosystem is the longstanding texting solution, the SMS.
In this ebook you will discover
Texting via website or app
From SMS alerts to customer surveys
A rewarding outcome from using SMS
Simple back-end technicalities
How to rest with hassle-free operations.