Connect with customers
Engage and interact with your customers across their customer journey on their preferred channel including SMS, WhatsApp, Voice and more.
Launch loyalty programs
Drive repeat purchases by sending personalized offers, reward updates, one-off offers and more, over your customer's preferred channel.
Enable omnichannel experiences
Leverage digital channels such as WhatsApp to activate your customer base in-store and online to create a fully omnichannel retail experience.
Be available to customers, at any time
Build trust by enabling customers to reach you on their favourite digital channels with dedicated hotlines, chatbots, and self-service channels.
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Use Cases
Notifications and alerts
Ensure your customers get information such as product availability, purchase updates, delivery tracking and more.
Interactive Voice Response (IVR)
Utilise IVR to reduce call waiting times and cut operating costs while improving customer satisfaction and trust.
Virtual customer support agent
Flow studio
Design and deploy an omnichannel communication workflow seamlessly to increase profits and reduce cart abandonment rates.