Streamline workforce and customer operations with IT

Innovate, scale and grow with flexible, low-code developer tools that simplify workforce and customer operations.

Automate

Automate customer interactions

Automate interactions and critical notifications across your customer's preferred channel with a single API or build a chatbot without code.

Workflow

Reduce development costs

Minimise any development costs by using low to no code tools to build your customer journeys better and faster.

OnePlatform

Manage from one platform

Manage all of your communications from a single platform backed by a secure local infrastructure with a global network.

Announce

Synchronise your workforce

Automate operational processes and notifications such as job alerts, shift statuses, and more in their preferred channel with a single API.

01

02

03

04

Use Cases

Icon_Notification
Notifications, alerts, and reminders

Keep your customers and your workforce updated with account, transaction or service fulfillment updates every step of the way.

Icon_Security
Authentication and verification

Provide users the security they need with OTP and 2FA through SMS, Voice, Messaging apps and Mobile Push Notifications.

Icon_IVR
Interactive Voice Response calls

Utilise IVR to reduce call waiting times and cut operating costs while improving customer satisfaction.

Icon_Phonecall
Number masking

Mask numbers between buyers and sellers to ensure communications remain secure and private.

Get started with Unifonic today