Streamline workforce and customer operations with IT

Innovate, scale and grow with flexible, low-code developer tools that simplify workforce and customer operations.

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Automate customer interactions

Automate interactions and critical notifications across your customer's preferred channel with a single API or build a chatbot without code.

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Reduce development costs

Minimise any development costs by using low to no code tools to build your customer journeys better and faster.

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Manage from one platform

Manage all of your communications from a single platform backed by a secure local infrastructure with a global network.

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Synchronise your workforce

Automate operational processes and notifications such as job alerts, shift statuses, and more in their preferred channel with a single API.

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Use Cases

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Notifications, alerts, and reminders

Keep your customers and your workforce updated with account, transaction or service fulfillment updates every step of the way.

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Authentication and verification

Provide users the security they need with OTP and 2FA through SMS, Voice, Messaging apps and Mobile Push Notifications.

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Interactive Voice Response (IVR)

Utilise IVR to reduce call waiting times and cut operating costs while improving customer satisfaction.

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Number masking

Mask numbers between buyers and sellers to ensure communications remain secure and private.

Get started with Unifonic today

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