Build trust, engage, and keep clients

Provide digital experiences that build trust including automated verification, fraud alerts, payment reminders, and more

VoiceCall

Automate engagement to drive profitability

Engage and interact with your client on their preferred channel including SMS, WhatsApp, Voice and more.

IVR

Be available to clients, at any time

Build trust by enabling clients to reach you on their favourite digital channels with dedicated hotlines, chatbots, and self-service channels.

Verified

Keep your clients protected

Provide expert-level security by providing OTP, 2FA, and fraud notifications. Unifonic is compliant with ISO 27001 and SOC 2 frameworks.

Automate

Streamline operations with digitisation

Send timely updates and documents such as preapproved loans and policy renewals. Manage clients digitally and streamline costs.

01

02

03

04

Use Cases

Icon_Notification
Notifications and alerts

Ensure your clients get important, time-sensitive information such as account changes, transactional updates and fraud alerts.

Icon_IVR
Interactive Voice Response calls

Utilise IVR to reduce call waiting times and cut operating costs while improving client satisfaction and trust.

Icon_Chatbot
Virtual customer support agent

Build a chatbot to understand client service sentiment and to ensure that your client's needs are being met every step of the way.

Icon_Chat
Foster proactive engagement

Streamline operations by proactively sending confirmations, alerts and more. Reduce inbound calls with automated notifications.

Get started with Unifonic today