Make Customer Communications Easy and Accessible

Communicate on Multiple Channels

Adopt a better digital communication strategy to meet customer expectations and use the channels they prefer for all interactions such as WhatsApp, Facebook Messenger, SMS, Voice and more.

All you’ll need is a single API platform for all your communication needs so that your business can manage conversations with your customers across multiple channels.

Multiple Channels, Seamless Integration!

Single API Channels

Communicate reliably with our single API channels. Integrate with ease without any complex coding.

Failover System

We guarantee a 100% delivery rate for all your communication. If the intended channel fails the message is automatically delivered through a different channel.

Two Way Conversations

Our platform allows you to send and receive messages simultaneously to millions of customers.

Complete Customer Profiles

Adopt a unique approach for each customer. Contact each customer on different channels based on their profile.

Detailed Reports and Analytics

Track your communication performance with detailed reports that can help you formulate the perfect strategy.

Global Reach

Connect with your customers across geographical boundaries over different carrier networks and channels.

Evolve Your Communication Strategy! Go Multichannel Today

REQUEST A FREE DEMO

Join Our Ever Growing Family!

With years of experience, unifonic has established an expansive network of over

5,000

businesses in the Middle East alone. Our platforms are used by global companies to send over 5 billion messages annually.

Improve Customer Acquisition through a Multichannel Communication Strategy

Build secure, personalized, and meaningful conversations to make your business thrive in a competitive world.

89%

of customers are retained when using multiple channels for interaction

66%

of consumers use multiple communication channels

72%

of customers find multichannel easier to seek help

59%

of marketers that adopt a multichannel strategy meet their financial targets

Elevate Your Business Communications with Notice using an SMS and push notification Strategy!

Instantly update your customers using a combination of SMS and push notifications. Attain maximum reach with push notifications by surpassing SMS blocked users.

Learn More

Secure Your Business with Authenticate to Prevent Unauthorized User Access!

Add an additional layer of security by authenticating all users with a one-time password (OTP) without any code development.

Learn More

Enhance Customer Support by Transferring Calls to WhatsApp with IVR Deflection

Save customer wait time by deflecting calls from the support centre to Whatsapp agents or chatbots.

  • Automate conversations with chatbots
  • Save operational costs
  • Reduce customer wait time
  • No need to download extra apps

Communicate to your Customers Like Never Before

engage your customers on the most popular channels with unifonic.