About this webinar
Don't miss this exciting live webinar about 'The CX trends shaping the future of retail', brought to you in partnership with DigiConnect.
Why Attend?:
Retail is changing fast. Today, consumers are looking for more satisfying digital experiences that effortlessly fit into their daily lives. To bridge the gap between expectations and experiences, retailers must completely rethink the way they engage with customers and deliver smarter CX, capable of differentiating their offering and building sustainable growth.
But it has become increasingly challenging to navigate the fast-changing retail landscape and understand which trends, tools, technologies, or channels truly deliver results.
Join Mohammed Sleeq, VP of Strategic Verticals at Unifonic as he talks to Kartik Bhatt, COO at Sharaf Retail, and Pragyan Priyadarshani from Landmark Group about the latest customer experience trends in retail and the role of CX in this fast-changing landscape.
In this webinar, you'll learn about
- Main global trends in customer experience and how they apply to the Middle East
- How some companies are successfully reimagining the shopping experience
- How to deliver smarter CX that translates into business results