The evolving expectations of consumers – who increasingly seek personalized, meaningful interactions –
compel brands to adapt and innovate. By leveraging conversational AI, brands can drive new business, foster loyalty and create memorable experiences that enhance their visibility and relevance in an ever-competitive market.
Unifonic is focused on enhancing our platform capabilities across various aspects, leveraging AI to empower targeted use cases, from marketing to customer service operations. We aim to empower our customers with AI-driven conversational tools and insights to improve efficiency, effectiveness, and personalization - driving greater ROAS, ROI, reducing CTS and increasing customer satisfaction.
In this webinar we:
- Highlight exclusive findings from our survey of over 1000 consumers across KSA & UAE.
- Discuss Conversational AI imperatives.
- Unveil our AI vision.
- Showcase key capabilities released by Unifonic in 2024 to help brands understand how to make conversational solutions that are a cornerstone of their marketing & customer excellence strategies in 2025.
Speakers:
Mohammed Sleeq - Chief Operations Officer, Unifonic
Karim Zaki - Chief Product & Technology Officer, Unifonic
Hemant Nikam - Senior Product Marketing Manager - Marketing Solutions, Unifonic
Rafael Gelves - Group Product Manager - Marketing Solutions, Unifonic
Karim Yassin - Senior Product Marketing Manager - Customer Care Solutions, Unifonic
Berina Halilovic - Senior Product Manager - Customer Care Solutions, Unifonic