Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Think big
We believe anything is possible, because it is. We set ambitious goals and then we leverage our unlimited potential to achieve and surpass them.
Act fast
The faster we act, the faster we advance, the faster we grow. Sure, we’ll make some mistakes along the way, but that’s one of the most powerful ways to learn.
Make an impact
Our actions speak louder than words. We always strive to make a positive impact in everything we do, both within our organization and beyond.
Embrace change
The world is evolving at lightning speed and we are ready for it. We know that embracing change is the only way to create innovation and set the path for continued growth.
Own it
We are all shareholders who put the needs of the business ahead of our own. We are accountable for our actions and the pride we take in what we do, leads to shared success.
Love our customers
Our customers are everything to us. We constantly seek to understand them better so that we can anticipate their needs and help them deliver value to those who depend on them.
Be transparent
We are transparent in how we think and operate, and we crave feedback to improve. As Unifones, we are focused on open collaboration that results in higher respect and deeper trust.
Why work with Unifonic?
Flexible environment
Options for flexible working hours, remote work, and maintaining a healthy work-life balance.
Professional career growth opportunities
We provide a clear path for advancement and professional development.
Every Unifone is an owner
We provide opportunities for employees to participate in ownership through stock options.
Fair Bonus System
A transparent and equitable bonus system based on the company performance.
Unifonic in numbers
A little bit about us
Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences.
Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.
With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
The hiring process
Here's what to expect along the way.
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
The hiring process
Here's what to expect along the way.
-
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
-
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
-
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
-
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
Devops Intern
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.
As a Devops Intern, you will help us build the infrastructure that supports scalable, secure, and high-performance communication systems. At Unifonic, we don’t just focus on the tools—we focus on understanding how technologies drive our business forward. You’ll learn how to manage large-scale systems and automate workflows in a dynamic environment, gaining hands-on experience with modern DevOps methodologies. This is your chance to contribute to impactful projects and grow your career in a fast-paced, innovative environment.
Help us shape the future of communications by:
Collaborating with developers, system administrators, and QA engineers to ensure seamless code releases and infrastructure automation.
Automating workflows and assisting in building and improving Continuous Integration (CI) and Continuous Deployment (CD) pipelines.
Gaining experience managing cloud infrastructure and containerized applications using platforms like AWS, OCI, and others, understanding how cloud technologies empower business operations.
Helping maintain and improve infrastructure-as-code practices using tools like Terraform, Ansible, or CloudFormation.
Participating in the monitoring and optimization of critical infrastructure using tools such as Prometheus, Grafana, and ELK.
Working with containerization and orchestration technologies like Docker and Kubernetes, focusing on how these technologies are used to scale and support real-time services.
Getting involved in security best practices, understanding the role secure configurations and automation play in maintaining a robust infrastructure.
Job requirements
What you will bring:
- Undergrads from Computer Science are welcome to apply or fresh graduates with a Bachelor's degree in Computer Science, IT or related field
- Basic Linux/Unix Knowledge: Understanding of Linux commands and environment, as most DevOps tasks involve managing Linux servers.
- Programming/Scripting Skills: Knowledge of at least one programming or scripting language (e.g., Python, Bash) to automate tasks.
- Version Control: Familiarity with Git, including basic operations like branching, merging, and pull requests.
- CI/CD Basics: Awareness of the concept of Continuous Integration/Continuous Deployment, and ideally some hands-on experience with tools like Jenkins, GitLab CI, or similar.
- Cloud Fundamentals: Basic understanding of cloud computing concepts and platforms like AWS, Azure, or Google Cloud.
- Containers and Virtualization: Some experience or familiarity with Docker and containerization, as well as virtualization tools.
- Networking Basics: Understanding of basic networking concepts (e.g., IP addressing, DNS, ports, HTTP/HTTPS).
- Problem solving and analytical thinking skills
- Strong interest in communication platforms and technology
- English speaker with superb written and verbal communication skills
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