Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Think big
We believe anything is possible, because it is. We set ambitious goals and then we leverage our unlimited potential to achieve and surpass them.
Act fast
The faster we act, the faster we advance, the faster we grow. Sure, we’ll make some mistakes along the way, but that’s one of the most powerful ways to learn.
Make an impact
Our actions speak louder than words. We always strive to make a positive impact in everything we do, both within our organization and beyond.
Embrace change
The world is evolving at lightning speed and we are ready for it. We know that embracing change is the only way to create innovation and set the path for continued growth.
Own it
We are all shareholders who put the needs of the business ahead of our own. We are accountable for our actions and the pride we take in what we do, leads to shared success.
Love our customers
Our customers are everything to us. We constantly seek to understand them better so that we can anticipate their needs and help them deliver value to those who depend on them.
Be transparent
We are transparent in how we think and operate, and we crave feedback to improve. As Unifones, we are focused on open collaboration that results in higher respect and deeper trust.
Why work with Unifonic?
Flexible environment
Options for flexible working hours, remote work, and maintaining a healthy work-life balance.
Professional career growth opportunities
We provide a clear path for advancement and professional development.
Every Unifone is an owner
We provide opportunities for employees to participate in ownership through stock options.
Fair Bonus System
A transparent and equitable bonus system based on the company performance.
Unifonic in numbers
A little bit about us
Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences.
Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.
With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
The hiring process
Here's what to expect along the way.
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
The hiring process
Here's what to expect along the way.
-
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
-
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
-
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
-
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
Lead Data Engineer
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.
As an Engineering Manager for Data and Analytics, you'll lead two teams: Data Engineering Team (Responsible for the architecture, build, and maintenance of a data lake, ETL pipelines, observability, data validation, and the delivery of executive-level dashboards) and Customer Insights Team (Focused on reporting, building, and maintaining APIs for customer-facing analytical data, both batch and streaming).
The ideal candidate will bring strong technical expertise in modern data technologies, practical experience with data architecture, and the ability to coach and develop high-performing teams. You will play a key role in driving technical excellence and leading initiatives to optimize data infrastructure, reduce costs, and prototype new solutions.
Help us shape the future of communications by:
- Fostering a collaborative and inclusive team culture, encouraging continuous learning and innovation
- Driving technical and professional growth within the team, empowering them to solve complex problems
- Overseeing the architecture and maintenance of the company’s data lake, and drive initiatives to optimize performance and cost
- Exploring and prototyping open-source solutions such as Apache Flink and Apache Pinot for real-time data processing
- Owning the development and optimization of ETL pipelines, data validations, and observability frameworks
- Collaborating with stakeholders to deliver reliable historical reports that empower C-level dashboards
- Ensuring the delivery of robust APIs that serve customers with batch and streaming analytical data
- Partnering with business units to understand data needs and implement scalable solutions that enable data-driven decision-making
- Developing a roadmap for enhancing the data platform, introducing new tools and technologies that align with business goals
- Leading cost optimization efforts through infrastructure enhancements and the evaluation of new technologies
- Driving the data governance, adoption of best practices in data engineering, ensuring scalability, reliability, and high-quality data output
- Collaborating cross-functionally with product, engineering, and business teams to align data initiatives with business objectives
- Communicating technical concepts and project status to C-level executives and non-technical stakeholders
Job requirements
What you will bring:
Hands-on 7+ years of experience working in the field of Data and Analytics.
Bachelor’s degree in a quantitative field: Business/Economics/Finance; Statistics/Mathematics; Computer Science; or equivalent.
Strong understanding of data schema and indexing strategies for OLAP stores, querying through modern ANSI SQL and query optimizations
Demonstrated expertise in data modeling, with a focus on dimensional modeling techniques to optimize analytical query performance.
Proven ability to design and implement scalable, efficient data schemas that support complex data analysis and reporting needs.
Comfortable with scripting using Python
Hands-on experience with modern data architecture, including data lakes (e.g. Vertica, Hadoop) and ETL pipelines (e.g. Apache Airflow)
Proficiency in data processing technologies such as Apache Flink, Apache Pinot, Kafka, or similar
Strong understanding of cloud platforms (OCI, AWS or GCP) and cost optimization strategies
Familiarity with building and maintaining data APIs for both batch and streaming data
Demonstrated success in leading high-performing engineering teams with a focus on coaching, mentoring, and professional development.
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Excellent communication and interpersonal skills, with a strong ability to translate complex technical ideas into clear, actionable business insights
Experience managing stakeholders and delivering on strategic objectives in a fast-paced environment
Exposure to reporting tools (e.g. Tableau or Power BI) would be a plus
Familiarity with infrastructure and orchestration (e.g. containerization and Kubernetes) would be a plus
Experience with Backend APIs’ design and development would be a plus
As a Unifone you will receive a range of benefits:
Competitive salary and bonus.
Unifonic share scheme (we are all owners!).
30 holiday days after the first anniversary.
Your Birthday off!
Spend up to 10 weeks per year working from anywhere in the world!
Paid leave for new parents.
LinkedIn learning license.
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