Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Think big
We believe anything is possible, because it is. We set ambitious goals and then we leverage our unlimited potential to achieve and surpass them.
Act fast
The faster we act, the faster we advance, the faster we grow. Sure, we’ll make some mistakes along the way, but that’s one of the most powerful ways to learn.
Make an impact
Our actions speak louder than words. We always strive to make a positive impact in everything we do, both within our organization and beyond.
Embrace change
The world is evolving at lightning speed and we are ready for it. We know that embracing change is the only way to create innovation and set the path for continued growth.
Own it
We are all shareholders who put the needs of the business ahead of our own. We are accountable for our actions and the pride we take in what we do, leads to shared success.
Love our customers
Our customers are everything to us. We constantly seek to understand them better so that we can anticipate their needs and help them deliver value to those who depend on them.
Be transparent
We are transparent in how we think and operate, and we crave feedback to improve. As Unifones, we are focused on open collaboration that results in higher respect and deeper trust.
Why work with Unifonic?
Flexible environment
Options for flexible working hours, remote work, and maintaining a healthy work-life balance.
Professional career growth opportunities
We provide a clear path for advancement and professional development.
Every Unifone is an owner
We provide opportunities for employees to participate in ownership through stock options.
Fair Bonus System
A transparent and equitable bonus system based on the company performance.
Unifonic in numbers
A little bit about us
Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences.
Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.
With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
The hiring process
Here's what to expect along the way.
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
The hiring process
Here's what to expect along the way.
-
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
-
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
-
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
-
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
Data Engineer
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.
We seek a skilled and passionate Data Engineer with expertise in Tableau and other Business Intelligence (BI) tools to join our dynamic data team. The ideal candidate will have experience with building, managing, and optimizing data pipelines while leveraging Tableau and other visualization tools such as Power BI for comprehensive reporting and data insights. You will collaborate closely with data scientists, and business stakeholders in this role to deliver actionable data solutions that drive strategic business decisions.
Help us shape the future of communication by:
- Designing, building, and maintaining scalable data pipelines and systems to support analytics, business intelligence, and reporting across the organization
- Integrating data from various sources (databases, APIs, and cloud platforms) into data models optimized for visualization in Tableau and other BI tools
- Developing and maintaining dashboards, reports, and data visualizations using Tableau, Power BI, Looker, Qlik, and similar tools to provide actionable insights
- Collaborating with stakeholders to gather requirements and deliver tailored solutions that meet business needs
- Ensuring data integrity, security, and accuracy across all data systems and reporting platforms
- Optimizing existing data pipelines and troubleshoot data issues for performance, scalability, and accuracy
- Participating in code reviews and ensure best practices for data engineering and visualization
- Documenting data workflows, architecture, and processes for internal and external use
Job requirements
What you'll bring:
Bachelor’s degree in Computer Science, Data Engineering, Information Systems, or a related field
Proven experience as a Data Engineer with expertise in data modeling, ETL processes, and database management
Proficiency in Tableau for data visualization, along with experience in other BI tools such as Power BI, Looker, Qlik, or similar platforms is a plus
Strong experience with SQL and data warehouses (e.g., Snowflake, Redshift, BigQuery), and familiarity with cloud platforms (e.g., AWS, Azure, GCP)
Experience with scripting languages such as Python for data transformation and automation
Familiarity with modern data tools (e.g., Apache Spark, Airflow, dbt) and workflow orchestration for automated data pipelines
Understanding of data governance, data quality, and data security best practices
Strong analytical, problem-solving, and communication skills with the ability to work independently or in a team.
Ability to understand the requirements and write Functional Specification Documents, Design Documents, and Mapping Specifications.
Advanced working knowledge and experience with relational and non-relational databases
Experience with Tableau Server dashboard deployment and management
Knowledge of data architecture, including OLAP/OLTP systems, data lakes, and data mesh
Experience in building self-service BI tools for non-technical users and supporting business teams in data exploration
Familiarity with machine learning and AI integration into data pipelines
Experience with agile methodologies and DevOps practices for data engineering and BI tool management
As a Unifone you will receive a range of benefits:
Competitive salary and bonus.
Unifonic share scheme (we are all owners!).
30 holiday days after the first anniversary.
Your Birthday off!
Spend up to 10 weeks per year working from anywhere in the world!
Paid leave for new parents.
LinkedIn learning license.
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