Keep Your
Business Communications
Alive During the COVID-19 Crisis

unifonic understands what your business and customers must be going through. At this stressful period of time, we will deliver the best solutions to help you work remotely and maintain your customer interactions.

LET US HELP YOU
Covid

Tough Times Need
Reliable Solutions

The sudden arrival of the COVID-19 has brought an unprecedented change throughout the world. unifonic will assure you have a dependable solution for communication during the coronavirus pandemic.

Engage on Multiple Channels

Engage on Multiple Channels

Alert Your Customers

Alert Your Customers

Achieve Continous Customer Connections

Achieve Continous Customer Connections

We are Here to Offer You Ready Made Solutions to Help
You Deploy and Adapt Quickly

Automated Conversations

Automated Conversations

Expand your customer support capability to handle the extra load.

  • Ready-made COVID templates for information.
  • WhatsApp agent console for your support agents to be able to work from home safely.
  • FAQ chatbots for customers to resolve their queries fast.
  • Build Custom Bots on our cloud platform that can be deployed with speed and agility.
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Alerts and Updates

Deliver time-sensitive updates on all channels using unifonic’s cloud communication platform.

  • A single API platform allowing instant communication.
  • Broadcast health and coronavirus prevention tips at a large scale using SMS, voice or WhatsApp notifications.
  • Send out country or region-wide alerts regarding COVID-19 policies,lockdowns and more.
  • Send reminders for upcoming meetings, appointments and events to your entire audience in seconds.
  • Inform your employees of the latest updates.
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Alerts and Updates
Multichannel Communication

Multichannel Communication

Interact with your audience on multiple channels like SMS, voice and WhatsApp and more. Ensure 100% delivery rate with our failover system.

  • Communicate with your target audience at a large scale using the channel of their choice.
  • Conveniently inform your audience regarding latest updates using voice recorded messages.
  • Get up and running quickly with a single API platform.
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Communicate on the World’s Most Popular
Communication Channel

Use WhatsApp to easily engage in personalized two-way communication,share multimedia
and automate conversations with chatbots.

Automation with Chatbots

Automation with Chatbots

Build your own bot to reply to user-initiated conversation with ease using templated messages.

  • No wait time
  • Resolve recurring questions
  • Multiple language support
  • Reduce agent handling time

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IVR to WhatsApp Deflection

IVR to WhatsApp Deflection

Avoid long customer queue time at your customer contact centre by deflecting calls to WhatsApp for instant resolution.

  • Save customer wait time
  • Reduce operational costs
  • Automate conversations with chatbots
  • No application download required

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Webinar Series: The Importance of Cloud Communication During a Global Crisis

Learn about the potential of cloud communications and its quick integration, ideal for solving the communication strain experienced during the COVID-19 crisis.

Learn about how a chatbot can simplify customer service during a time of crisis

Learn how a verified WhatsApp Business Account can help your business communications.

Webinar

Solve your communication problems! Get in touch with us today.